Principal Instructional Designer

As a Principal Instructional Designer at C.H. Robinson, you will provide critical guidance to ensure a positive learning experience and organizational impact for the North American Surface Transportation (NAST) commercial teams. Your expertise in innovative learning solutions will influence the organization’s approach to learning, addressing issues, and driving business results. You will consult with various stakeholders to implement effective learning strategies, applying adult learning theory and instructional design techniques across multiple delivery methods. Join us in shaping the future of learning at C.H. Robinson, where your innovative solutions will drive continuous improvement and make a lasting impact on our commercial teams and business success.

Our ideal candidate can work a hybrid schedule from any of our core offices in Eden Prairie, MN, Phoenix, AZ, Philadelphia, PA, Chicago, IL, Dallas, TX, or Atlanta, GA. However, we are also open to considering remote employment.

Responsibilities:

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Analyze learning needs and requirements for complex initiatives, applying instructional design best practices.

• Design, develop, and maintain synchronous and asynchronous training solutions based on adult learning principles.

• Collaborate with HR and business leaders to develop training objectives and performance-based outcomes.

• Ensure accessibility of training solutions for all employees.

• Partner with SMEs to provide feedback on adult learning principles and scenario-based learning.

• Follow design standards and branding guidelines, ensuring high-quality work.

• Provide leadership and consulting on instructional design and proactive learning solutions.

• Develop strategies to address learning and skill gaps, aligning with company strategy.

• Build strong relationships with stakeholders and consult with HR partners to identify opportunities.

• Continuously improve curriculum based on feedback and stay current on learning industry trends.

Required Qualifications:

• Bachelor's degree from an accredited college or university

• Minimum 6 years instructional design and development experience

• Proficient in Microsoft Office of programs

• Proficient with Articulate Storyline and Rise 360, Camtasia, and Adobe Suite

• Expert knowledge in training methodologies such as adult learning theory, the ADDIE process, Agile methodology, Bloom’s Taxonomy, and the Kirkpatrick Phillip models of evaluation and measurement

Preferred Qualifications:

• Master's degree from an accredited college or university

• Previous sales or account management experience

• Previous logistics industry experience

• Excellent collaboration, detail orientation, relationship building, and influence skills in order to achieve desired results; thrives in a team environment

• Ability to engage and consult with business groups to assess needs

• Ability to convert information into meaningful business context relevant to the learners' needs

• Excellent ability to clearly communicate complex concepts, systems, procedures, etc.

• Ability to design innovative blended learning focused on the holistic learner experience

• Demonstrated experience consulting, influencing without authority, effectively resolving conflict, and thriving in a fast-paced, decentralized, matrixed, global environment

• Excellent project management skills with strong ability to effectively manage multiple cross-functional projects simultaneously

• Ability to think strategically and deliver in a pragmatic and efficient way

• Continuous improvement mindset that will help improve the employee experience and organizational effectiveness

• Values a diverse and inclusive work enviornment

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid and floating holidays

• Paid time off (PTO)

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.