Principal IT SAP Business Systems Analyst (Hybrid)

Requisition ID: 67556

Florida Power & Light Company is America's largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability. Are you interested in becoming a game-changer in the energy industry? Join our world-class team today!

Position Specific Description

Please note this position is offering a hybrid schedule and can be based out of any of our Florida offices.

This position assesses, designs, develops, integrates and troubleshoots technology to support business processes. Employees provide technical or functional guidance to project or work teams, as needed within specific or multiple disciplines. This position is accountable for ensuring the reliability, performance, security, and continuity of IT systems, as well as ensuring that excellent technical support services are provided. Strong background in SAP Industry Standard for Utilities (ISU) Functional Billing Configuration with hands on experience. Able to provide Billing Solutions for various projects.

• Analyzes, designs, develops, tests, debugs, implements, maintains, integrates, customizes, and enhances existing or new systems
• Applies appropriate Agile or development methodologies, system development lifecycles, tools, and technology to manage development activities
• Automates the handoff of code releases from development to operations (DevOps)
• Participates in the change management and service ticket management processes including receiving, resolution monitoring, and ensuring customer satisfaction
• Leads projects when needed and builds strong working understanding of the solution being delivered
• Ensures user satisfaction by providing preventative maintenance, troubleshooting, and timely resolution of more complex problems
• Designs, develops, and tests experimental application work to test new ideas with bounded cost and time frames
• Ensures that applications processes are conducted in line with corporate social responsibility, security, compliance, environmental, and technical policies and applicable standards and legislation
• Acts as liaison with regulatory agencies, vendors, and contractors on matters relating to computer systems as required
• Defines metrics and monitors Service Level Agreements (SLAs) for systems being developed

Job Overview

Employees in this role are responsible for specification and configuration of SAP application enhancements and proactive identification of opportunities to use SAP functionality to better support business processes, along with providing end-user support. Individuals will work with project managers, Enterprise Resource Planning (ERP) Managers, and information technology and business representatives to keep abreast of operational issues, initiatives and strategies with a potential SAP impact.

Job Duties & Responsibilities
• Possesses a strong familiarity with business processes that are in their area of business focus
• Establishes and manages effective customer relationships with users of business, financial and operations systems as well as technical team members
• Applies advanced analytical skills within functional area to decompose work into manageable value-based units
• Responds to requests, identifies conflicts, and make recommendations where needed
• Devises or modifies procedures to solve complex problems
• Uses knowledge of business processes to identify interdependencies and functional gaps
• Builds strong working understanding of the technical solution being delivered and can analyze and determine failure points in the solution
• Contributes to the application testing process directly and in support of end users
• Creates and updates documentation, as appropriate for selected project framework
• Maintains a familiarity with market trends in technology
• Performs other job-related duties as assigned

Required Qualifications
• High School Grad / GED
• Bachelor's or Equivalent Experience
• Experience: 6+ years

Preferred Qualifications
• None

Employee Group: Exempt
Employee Type: Full Time
Job Category: Information Technology
Organization: Florida Power & Light Company
Relocation Provided: Yes, if applicable

Where permitted by applicable law, NextEra Energy requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment.

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to [email protected] , providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

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Nearest Major Market: Miami