Principal JIRA Administrator

Job Description:
Are you interested in a challenge that will reward your outstanding blend of business and technology skills? Are you excited to be centrally positioned to address significant business-impacting processes and programs? Elevate our IT PMO team by brining your Jira expertise to Pluralsight!
Who you're committed to being:

• A self-starter: Personal responsibility and accountability is meaningful at Pluralsight.
• Problem Solver: Seek and identify the solutions to help keep the business moving.
• Team Member: Although our team is global - we share responsibilities and partner together to deliver.
• Mentor: Provide guidance and training to others on the team and your key partners.
• Communicator: Effective communication is vital to working as a team.
• You are your word: When you make commitments, you deliver.
• A lifelong learner: Everyone at Pluralsight is dedicated to having an open mind and learning from those around them.

What you'll own:

• Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence/BitBucket build and configure
• Provide application support for JIRA and Confluence to IT and the rest of the business
• Understanding of JIRA APIs and webhook
• Support JIRA and Confluence users
• Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation and configuration of the plug-ins
• Utilizes design skills to define JIRA workflows and the related screen schemes for complex and high impact projects
• Implement custom xml based JIRA gadgets
• Support and configure JIRA plugins as required
• Generate documentation on workflows and processes implemented in JIRA to support runbooks
• Create JIRA projects, queries and reports as required

Experience you'll need:

• 8+ years' experience as JIRA Administrator with experience customizing JIRA projects with complex workflows
• Advanced knowledge of Atlassian Jira stack and administration of Jira modules
• Ability to construct custom dashboards using various filter types in Jira
• Skilled at creating Confluence pages and integrating Jira projects with Confluence pages
• Proven depth of knowledge and hands-on experience in Microsoft and TCP/IP networking environments
• Strong analytical skills.
• Ability to work in a dynamic agile environment.
• Excellent verbal and written communication skills.

Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.
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