Principal Learning Experience Designer

Position Title: Principal Learning Designer

Are you ready to make your mark in Crown Castle's Talent Group? Explore, build, and deliver! Bring your critical thinking expertise, influence, collaboration, and communication skills to impact how Crown Castle builds Talent

and Business Value.

Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand-connecting people and communities, transforming the way we live and do business. Whenever you make a call, track a workout or stream music and videos, we provide the communications infrastructure that makes it all possible. From 5G to the internet of things we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is a Fortune 500 company, publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.

Core Responsibilities

In this role you will be responsible for generating, designing, and implementing talent solutions and products for ~5000 teammates. Partner with group leaders to discover unmet needs, and then evaluate, build, or buy solutions to enable corporate and operational strategy. Furthermore, you will be:

• Helping clients design, prototype, and launch innovative learning products and experiences, translating behavioral insights from design methods into viable business outcomes.
• Building stakeholder relationships with group leaders by offering a clear value proposition, acting as a trusted advisor, and ensuring fast and reliable delivery of solutions that increase efficiency and prepare teammates for success.
• Guiding and collaborating with teams of designers and fellow strategists to build and implement solutions that realize untapped value.
• Owning the planning and development of solutions aligned with strategy and business case, including the identification of hypothesis, success criteria, key metrics, roadmaps, data collection, and translating after action reviews into recommendations.
• Mentoring and guiding development of more junior team members to help them achieve personal and professional growth.

Play your part in building the future

You will join our teammates working around the U.S. in a collaborative environment. We are organized in the Talent Group to enhance ideation, design, and implementation of core talent solutions related to - acquisition, coaching, learning, mobility, and workforce planning for Crown Castle International Corp (NYSE: CCI) as well as supporting our ~ 5,000 teammates.

The enterprise outlook and exciting journey we have embarked on makes Crown Castle International a great place to develop and advance your career. You will make an excellent candidate if you:

• Hold a bachelor's degree combined with an understanding of human-centered design and the ability to translate something complex into a simple storyline.
• Have design thinking + agile experimentation approach to problem solving.
• Are motivated by influencing and partnering with cross-functional partners to deliver actionable solutions.
• Are open and agile with excellent collaboration and communication skills as well as comfortable working in a constantly evolving environment.
• Have strong analytical and problem-solving skills including quantitative methods such as ROI modeling and prioritization frameworks.
• Have experience in behavior design methodologies, content strategy and data + technical skills.
• Have a record of designing and implementing innovative experiences, content, and peer to peer learning that drive engagement, excitement, and improve team performance.
• Have an extensive network of other design thinkers and industry leaders.

Join the Crown Castle Team

What's in it for you?

At Crown Castle, we make all investments with a long-term view and that includes our investment in the health and wealth of you and your family. We are proud to offer comprehensive health and wealth benefits that help support you and your family, wherever you are in life.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Organizational Relationship

Reports to: Director, Talent Growth

Title(s) of direct reports (if applicable):

Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week). There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.

Additional Information: Where legally permitted, an offer of employment is conditional upon you providing proof that you are fully vaccinated against Covid-19 as of your first day of employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)