Principal Modal Insights Manager

C.H. Robinson is looking to add a Principal Modal Insights Manager to our team. In this role, you will lead the curation of commercial messaging for North America Surface Transportation (NAST) market insights and researched strategies. You will help to ensure C.H. Robinson's market voice is unique with a richness of market and actionable insights that benefit our clients and align to C.H. Robinson's initiatives and business goals. As the Principal Modal Insights Manager, you will proactively work with divisional account management, sales leadership, and marketing teams to align marketplace and researched insights messaging for our services and products. We are looking for someone with a comprehensive understanding of the logistics market, trends, and pricing dynamics who can bring the voice, ideas, and needs of the customer/carrier to life.

Responsibilities:

• Cultivate resources and relationships for comprehensive market insights
• Stay informed on market trends and strategies to help form perspectives, assemble supporting content, and compose thematic narratives
• Collaborate with commercial and capacity leaders on market insights and key messaging
• Generate comprehensive materials for both internal and external audiences that over market insights through a variety of mediums
• Serve as the lead resource to internal business groups on the market, research, and our resource/reference materials
• Share insights utilizing diverse formats for communication, including weekly market videos, quarterly calls, client meetings and personalized mentoring sessions
• Act as a trusted advisor and unbiased educator to senior leaders to prepare them for customer connections
• Explore and maintain university relationships with programs in supply chain and/or transportation research
• Propose and manage an annual set of academic research projects that support market cycles, unique disruptors, and C.H. Robinson products
• Collaborate with marketing to commercialize insights

Required Qualifications:

• Bachelor's degree from an accredited college or university
• Minimum 10 or more years of commercial, carrier and/or operations experience
• Strong analytical and research skills, with the ability to synthesize complex information into actionable insights
• Ability to travel up to 20%

Preferred Qualifications:

• Collaborative team player with proven ability to work across department functions and business teams
• Proven experience in leading without authority
• Ability to take multiple pieces of data/information and narrow it down to impactful presentation
• Deep experience in NAST with well-informed position for global forwarding and TMC
• Skills and accomplishments developed over professional tenure:
  • Shipper on-site account management experience
  • Experience/awareness of carrier operations/dispatch centers and time with carriers/drivers
  • Account management experience. Especially with larger multi-mode client segments
• Project management skills
• Values a diverse and inclusive work environment

Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)
• Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid and floating holidays
• Paid time off (PTO)
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.