Principal Product Designer, Payer

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Product Designer, Payer in the United States.

This role is a senior design leadership opportunity focused on shaping how complex healthcare, regulatory, and payer-facing systems translate into clear, usable, and human-centered experiences. You will define and drive the design vision for products that ensure clinical integrity, coding accuracy, and trust across a large-scale healthcare platform. Acting as a key partner to product and engineering leadership, you will help shape strategy, roadmap direction, and execution for highly complex, multi-stakeholder workflows. You will design across multiple audiences, including providers, payers, and internal teams, balancing regulatory constraints with exceptional user experience. The environment is highly collaborative, fast-moving, and deeply mission-driven, with a strong emphasis on ownership, experimentation, and systems thinking. This role is ideal for a design leader who thrives in ambiguity and enjoys solving high-impact, high-complexity problems at scale.

• Lead design vision and execution for payer-focused experiences, ensuring alignment with product strategy and long-term platform goals
• Partner with product and engineering leadership to define roadmap priorities and translate complex regulatory and clinical requirements into usable workflows
• Design intuitive, human-centered experiences for multiple audiences, including providers receiving feedback and payer stakeholders evaluating compliance and performance
• Use AI tools and prototyping platforms to explore problem spaces, test assumptions, and rapidly iterate on interaction flows and information architecture
• Conduct user research and collaborate with research partners to validate solutions and refine product direction
• Develop and refine scalable design systems, contributing reusable patterns and elevating overall design quality across teams
• Collaborate closely with engineering to ensure seamless transition from design prototypes to production-ready implementations
• Drive clarity in ambiguous problem spaces by defining structure, workflows, and user needs from early discovery through launch
• Share design practices, AI workflows, and best practices with broader design and product teams to elevate organizational capability

Requirements:

• 8+ years of experience in product design, with strong experience in complex systems, enterprise tools, or regulated environments
• Proven ability to design for multi-stakeholder platforms with competing constraints including user needs, business goals, and regulatory requirements
• Strong portfolio demonstrating high-quality visual and interaction design craft applied to complex workflows
• Experience working in ambiguous environments and shaping both problem definition and solution execution
• Strong collaboration skills with product managers, engineers, and cross-functional stakeholders in fast-paced settings
• Fluency with AI-enabled design workflows and tools such as Claude, Cursor, or similar prototyping and coding assistants
• Ability to balance strategic thinking with hands-on execution across discovery, prototyping, and delivery phases
• Strong communication skills with the ability to simplify complex systems into clear narratives and design decisions
• Experience in healthcare, insurance, or other regulated industries is highly valued

Benefits:

• Competitive base salary range: $249,600 – $312,000 USD annually
• Equity compensation opportunities as part of the total rewards package
• Comprehensive medical, dental, and vision insurance coverage
• HSA / FSA options and retirement savings (401k)
• Flexible PTO and 13 paid holidays, including a year-end company break
• Remote-friendly work environment with work-from-home stipend
• Mental health and therapy reimbursement support
• Paid parental leave and fertility support benefits
• Learning, training, and professional development opportunities
• Employee assistance and wellbeing programs
• Inclusive, mission-driven culture focused on equity, diversity, and impact