Principal Product Designer

$150000 - $170000 / year
Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.
Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.
We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.
Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates, by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.
As a Principal Product Designer you will influence and improve the workflows and overall user experience of hundreds of thousands of insurance providers and consumers. You will partner with the other Product Design team members, Product Managers, Product Owners, and Software Engineers to identify design problems and create engaging, usable, and innovative design solutions in an environment that supports empowerment and growth.
Our team thrives on cross-functional collaboration and connecting one-on-one with our customers to gain a deep understanding of their needs. Insurance is complicated, but we believe its software doesn't have to be!
To learn more about Vertafore, please visit: www.vertafore.com/about/life-vertafore
Core requirements and responsibilities:• Have design responsibility for a complete product or group of products.• Create forward-thinking, quality deliverables - including but not limited to user/task flows, wireframes, prototypes, and annotations - for complex issues and systems, and mentor other team members to do the same.• Develop user testing strategy and mentor product designers on a user testing framework.• Partner with team members in developing and evolving the visual language, interaction patterns and design system for Vertafore's products and platforms, incorporating Vertafore's brand and voice.• Plan and enable design studios, design critiques and other design ideation activities.• Engage in product definition discussions with Product Managers and Product Owners to identify user needs.• Participate in design reviews, mentoring and learning from other product designers.• Partner with and support team members in conducting user discovery, concept validation, and usability testing.• Build amicable, productive, trusting relationships with partners and team members.
Knowledge, Skills and Abilities:• You're a leader and an effective communicator that is tactfully direct; you have a nuanced perspective and ask questions to get to the heart of the problem at hand.• You are passionate about trading "the way we've always done it" for "imagine if we could."• You have strong knowledge of UX best practices and visual design work for enterprise software, including content-first, mobile-first, responsive design, and accessibility standards.• You take a goal-centered approach to your UX practice and have a good grasp of design thinking methodologies, using empathy and critical thinking to understand and frame problems.• You are able to contribute to multiple projects (at various stages) concurrently, meet deadlines, and adapt quickly to changing priorities in a fast-paced, agile environment.• You value rapid prototyping as a design method and are fluent in both paper and digital prototyping.• You enjoy sharing your knowledge and expertise with more junior team members by providing design guidance and coaching.• You can collaborate, negotiate, weighing trade-offs between user impact and levels of effort.• You thrive on working as a part of a collaborative team, both giving and receiving feedback.• You have experience with creating and maintaining design systems and/or pattern libraries.
Qualifications:• You have 7+ years of professional experience doing end-to-end UX and UI design in an agency or software setting.• Your wealth of expertise is demonstrated by a compelling portfolio that showcases your problem framing, research, problem solving, and visualization skills.• You demonstrate strong oral and written communication skills, including presentation skills and an ability to persuasively articulate design rationale.• You are adaptable and thrive in a fast-paced environment.• Your working style demonstrates respect, initiative, ownership, transparency, and accountability.• You have demonstrated proficiency in Figma, Sketch, Adobe Creative Cloud, or similar design tools.• You have experience in an agile software environment.
Additional Requirements and Details:

• Travel required up to 10% of the time.
• Located and working from an office location.
• Occasional lifting and/or moving up to 10 pounds.
• Frequent repetitive hand and arm movements required to operate a computer.
• Specific vision abilities required by this job include close vision (working on a computer, etc.).
• Frequent sitting and/or standing
• #LI-Hybrid

The Vertafore Way
Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.• Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.• Win Together: We work together as one team, showing empathy and respect along the way.• Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.• Say It, Do It: We honor every one of our commitments because integrity is important to us.• Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.• We Love Insurance: We appreciate the impact insurance has on the world.
Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!
Vertafore is a drug free workplace and conducts preemployment drug and background screenings .
The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Why Vertafore is the place for you: *Canada Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Medical, vision & dental plans
• Life, AD&D
• Short Term and Long Term Disability
• Pension Plan & Employer Match
• Maternity, Paternity and Parental Leave
• Employee and Family Assistance Program (EFAP)
• Education Assistance
• Additional programs - Employee Referral and Internal Recognition

Why Vertafore is the place for you: *US Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
• Medical, vision & dental plans
  • PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options:
  • Health Care FSA
  • Dental & Vision FSA
  • Dependent Care FSA
  • Commuter FSA
• Life, AD&D (Basic & Supplemental), and Disability
• 401(k) Retirement Savings Plain & Employer Match
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Additional programs - Employee Referral, Internal Recognition, and Wellness
• Commuter Benefits (Denver)

The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.
We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]
Just a note, this contact information is for accommodation requests only.