Principal Product Manager

The COVID-19 pandemic has caused massive shifts in the way that consumers think about healthcare. Once willing to disrupt their daily routines and seek care from a doctor for every illness, ailment, or injury, patients have realized that healthcare can (and should) be delivered on their own terms, in the comfort of their own homes. In particular, testing - the entry point to understanding your health - has been revolutionized into a consumer-facing business. People have realized that they can cut out the overly-complex, expensive medical system by leveraging new delivery modalities for testing. By doing this, every person has the ability to understand what's happening within their bodies and truly own their own health.

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers to join the team.

Overview:

We are looking for a motivated Principal Product Manager to manag our new healthcare technology venture alongside one of the nation's preeminent growth investors. You will oversee the strategy, development, implementation, and management of high-visibility digital products that transform the delivery of diagnostic healthcare in partnership with our technology team.

You will:

• Work cross-functionally with software development, operations, security and leadership to set product strategy, launch features, drive adoption.
• Consult with internal stakeholders, clients, and external partners to define the product roadmap.
• Develop detailed, crisp and business requirements and user stories that can be used to create product specifications and architecture for multiple products and applications.
• Lead the end-to-end product lifecycle starting from brainstorming all the way through launch and optimization.
• Incorporate feedback from end-users, partners and external partners to continuously improve the product, increase adoption and customer satisfaction
• Manage prioritizations and trade-offs among consumer experience, performance and operational support.
• Create buy-in for the product vision both internally at LivePerson and externally across our funders.
• Work with sales and business development professionals to communicate product features to sales prospects.

You have:

• Bachelor's degree with a technical discipline.
• 5+ years of product management experience in the full life cycle of the product development, launch and commercialization
• 5+ years of product management in the healthcare or healthcare information technology industry
• Ability to manage external client relationships and build business requirements.
• Ability to communicate effectively – demonstrate clarity of thought in writing & presentations.
• Effective at collaborating across boundaries & job families with multiple partners.
• Knowledge of professional software engineering practices & best practices for the full software development life cycle.
• Experience defining short and long term product strategies and executing on associated roadmaps.
• Experience working with architects, developers and marketing.

Benefits

• Health: medical, mental, dental, and vision
• Time away: vacation, dependent care, holidays, wellness days, and more
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement, native AI learning
• Additional: WFH support, 24/7 access to professional counselors, voluntary ins. coverage, exclusive perks and discounts

Why you'll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization.

Belonging at LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.