As Principal Product Manager you will be responsible for driving product strategy to deliver industry leading customer focused solutions. This is a strategic role with emphasis on understanding customer needs and identifying market opportunities that will shape our governance product portfolio and roadmap to achieve strategic business goals. The Principal Product Manager will develop the product strategy, opportunity analysis and validate business cases with requirements defined. This position works alongside the Chief Product Officer to formulate strong product concepts and communicate the product vision to align stakeholders.
Key Responsibilities:
• Drive key activities in developing the Product Strategy, including vision setting and communicating the product vision and strategy to align stakeholders across the business, from CSuite level to development teams.
• Lead the execution of strategic product research processes including business case development (good/better-best pricing strategy and revenue modeling), market research, user research and competitive analysis.
• Build and maintain close relationships with Product Operations, Engineering, Design, Sales, Customer Success, and Marketing functions to ensure that the product roadmap and product initiatives are understood by those teams and given sufficient consideration during their planning cycles; ensure that those functions are consulted during key stages of the Strategic Product Refinement.
• Build key relationships with customers and partners and engage with them for the purposes of gaining insight and uncovering needs to help inform the product strategy and roadmap.
• Collect and analyze data from (1) product usage metrics, (2) customer feedback, (3) in-house stakeholders, (4) industry experts, and (5) competitor data for the purpose of interpreting data to inform product decisions and feature requirements.
• Provide guidance and oversight to support Product Operations and Engineering teams throughout the software delivery lifecycle.
• Run feature brainstorming sessions and strategic workshops to define and shape product requirements. Develop detailed user personas to help inform product strategy.
• Be the principal stakeholder in product launches including being a ‘voice’ of the Product Department with product marketing, sales, and customer success.
• Work with the Product Operations stakeholders to create product roadmaps and plans. Develop and review feature requirements artifacts (e.g., concept documents). Make creative recommendations for expanding the product vision and usage. Be actively involved in quarterly/yearly roadmap and capacity planning.
• Partner with finance on revenue modeling for new product initiatives.
• Make smart trade-offs between desired product outcomes, business objectives, company resources and time.
• Speak at company and external events, in-person and virtual, to communicate our vision and product strategy.
• Keep abreast of developments in governance across all sectors, in particular (1) the board’s role in the oversight of matters of emerging interest to an organization’s stakeholders, (2) legislative and regulatory changes, and (3) governance operations.
Skills and Experience Needed:
• Bachelor’s Degree
• 8 – 10 years of experience working in the governance, risk and compliance software market – or another highly-regulated software market such as local, state or federal government.
• 5 - 7 years product management experience working in high-performance teams in fast-paced, digitally native organizations.
• Experience of managing user research projects, collecting, and analyzing research data.
• Experience running product strategy workshops and working with Agile teams.
• Proven customer facing skills with experience in building sustainable and substantive relationships with customers and partners and a proven track record of innovating on behalf of customers.
• A passion for promulgating our vision and product strategy, and for corporate and stakeholder governance topics more broadly.
• Ability to weigh competing priorities, manage trade-offs and evaluate opportunistic ideas, driving pragmatic decision making while maintaining a clear focus on overarching business priorities.
• Superior communication skills: communicate clearly and concisely, including with senior leadership, and can tailor your message to the audience. Be a skilled public speaker, in-person and virtually.
Competencies:
Accountability
Delegation & Empowerment
Adaptability
Driving for Results
Building Partnerships
Initiating Action
Business Acumen
Leading Teams
Coaching and Developing Others
Managing Conflict
Creating an Inclusive Environment
Technical/Professional Knowledge/Skills
Customer Focus
About the company:
Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world.
Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 2,500 organizations and their 12,000 boards and committees in 32 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.
Passageways, doing business as OnBoard, has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. With a recent $100 million investment from JMI Equity and our recent purchase of meeting management software company eSCRIBE, we’re poised to grow to even greater heights.
Diversity Statement - Culture of Togetherness:
At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.
OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. OnBoard does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email [email protected].