Principal Program Lead (Strategic Reinvestment / Custom Project Solutions)

Overview

The Principal Program Lead is responsible for managing the development and construction of major capital custom projects on existing Chick-fil-A locations in conjunction with outside partners and vendors.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

• Work closely with the Custom Project Solutions (CPS) Team, Operators, Operations, and other partners to understand the individual need of the restaurant, determine the validity of the request, own the communication, and oversee the execution of the project.
• Partner with Facilities & Equipment and Test & Rollout teams in execution of projects.
• Partner with Existing Restaurants Real Estate to execute land acquisitions when applicable.
• Interact with cross functional teams to ensure the work proposed is supported by various stakeholders
• Lead and influence outsourced construction service partners in executing development and construction projects.
• Manage and lead surveyors, geotechnical and environmental partners in leading due diligence on proposed reinvestment projects.
• Facilitate pipeline discussions for a specific region of work
• Manage and lead engineers, architects, consultants, and attorneys through the approval process.
• Lead and influence general contractors, vendors and suppliers through the construction process.
• Provide stewardship over budgets, while value engineering plans and processes through construction and development.
• Identify, train and onboard new partners and vendors.
• Represent Chick-fil-A, Inc. in public hearings and with 3rd party landlords and developers in a way that is honoring to the brand when needed
• Manage multiple projects simultaneously with focus on the Operator, quality, construction time and value.

Minimum Qualifications

• Bachelor's degree or 8 years of relevant experience
• 8 years of relevant experience in project or program management within the Engineering, Development, or Construction Field

Preferred Qualifications

• 8 years of relevant experience in project or program management within the engineering, development, or construction field
• Bachelor's degree in Engineering, Project management, or Construction Science
• Strong experience managing and executing programs/projects.
• Strong written and verbal communications skills
• Ability to build and foster a collaborative environment as projects/processes are created and executed.
• Ability to build and maintain strong relationships with internal and external partners and stakeholders.
• Ability to zoom in and out from the big picture to details and back as needed to drive projects to completion.
• PM Certification

Minimum Years of Experience

8

Travel Requirements

40%

Required Level of Education

Bachelor's degree or equivalent experience

Preferred Level of Education

Bachelors Degree