Principal Program Manager

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

The Discover, Data & Analytics, Customer & Prospect Engagement team develops products and platforms for internal use. We develop tools for marketers, analysts, leadership, and many other parties within Discover to achieve goals relating to marketing, advertising, customer acquisition, and customer engagement. For example, we improve access to social media metrics, reduce time to market for email campaigns, and centralize data for machine learning features meant to improve customer experience. We are a new team and operate a bit like a startup within the company.

This program manager role will be responsible for planning and overseeing product initiatives from inception to implementation while ensuring necessary functionality and flexibility aligned with the company's long-term objectives. Orchestrates workflows across teams and complex portfolios in a matrixed operating model. Partners with product and platform leads to develop the business case, scope the work, and ensure alignment on vision and strategy.

Responsibilities

• Organize and enables collaboration and partnership across cross-functional teams, with internal and external partners, execute on architecture & product driven initiatives.
• Drive or assist in communications on strategic initiatives to help drive consensus, achieve clarity and solve business problems. Provide oversight & process guidance for activities.
• Facilitate and drive decisions from key stakeholders around financials, scope, risks and dependencies.
• Partner with product leads and platform leads to develop the business case and ensure alignment on vision and strategy
• Provide leadership and guidance to teams and business units where there is no clear organizational ownership yet defined or where products/technology is not yet institutionalized or adopted.
• Drive or assist research and brainstorming sessions. Help promote a culture of innovation within the department. Translate ideas and concepts into an executable project.
• Mentor and assist more junior team members.

Minimum Qualifications

At a minimum, here’s what we need from you:

• Bachelors degree in Business, or related field
• 6+ years in Program Management, Project Management, or related experience
• In lieu of a degree, 8+ years in Program Management, Project Management, or related experience

Preferred Qualifications

If we had our say, we’d also look for:

• PMP Certification
• Proficient in utilizing Jira

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What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.