Principal Program Manager Sales and Success Strategy

• Sustain a unified always-current source of truth that gives executives and functional leaders real-time confidence in portfolio health momentum and outcomes.
• Deliver integrated roadmaps and cross-vector dependency views that enable informed prioritization and proactive risk mitigation across Product GTM and Operations.
• Produce transparent high-quality reporting (Atlas updates program hubs milestones) that drives alignment and accountability without requiring stakeholders to chase information.
• Synthesize complexity into clarity enabling leaders to make faster better decisions about sequencing resourcing and tradeoffs.

• Translate ambiguous cross-functional challenges into clearly scoped problem statements with hypotheses success criteria and actionable paths forward.
• Deliver data-informed recommendations that balance business customer and operational needs; not just surface problems but resolve them.
• Proactively identify and remove execution barriers before they impact timelines adoption or stakeholder confidence.
• Partner with cross-functional leaders to align on "what good looks like" and ensure program scope is grounded in measurable business outcomes.

• Apply systems thinking to diagnose how people processes and technology interact; and deliver insights that improve the operating model over time.
• Define and refine success measures that demonstrate the impact of transformation (productivity cycle time adoption operational maturity).
• Turn patterns across programs into reusable playbooks templates and improved practices that elevate team-wide execution quality.
• Build reporting mechanisms and health assessments that move beyond status reporting to actionable intelligence for decision-makers.

• Influence senior stakeholders through crisp insight-led communication that earns buy-in and drives alignment on program direction and tradeoffs.
• Drive structured change adoption; ensuring leaders and field teams understand what's changing why it matters and what success looks like.
• Deliver executive-quality updates and narratives that support decision-making without requiring deep context or follow-up.
• Build communication and enablement approaches that improve adoption rates and reinforce operational consistency at scale.

• Create structure from ambiguity; delivering actionable plans with clear deliverables milestones sequencing and sustained follow-through.
• Own end-to-end program outcomes demonstrating measurable progress against strategic goals and business priorities.
• Surface risks and interdependencies early with clear mitigation plans escalation paths and tradeoff recommendations; not just risk logs.
• Produce actionable progress insights that demonstrate transparency momentum and connection between work and results.

• Design and operate the governance model (DRIs decision cadences hub-and-spoke coordination) that drives accountability and execution velocity.
• Ensure initiatives are properly sequenced staffed and aligned to OKRs and Long-Range Plan targets with clear measurable outcomes.
• Lead quarterly planning steering preparation and portfolio prioritization delivering outputs that inform executive decision-making.
• Build feedback loops that ensure planning reflects functional priorities business signals and field insights; creating a living adaptive operating model.

• 10+ years in Program Management or Strategy & Operations
• Demonstrated success operating within fast-paced high-growth or matrixed environments.
• Experience leading multi-quarter multi-team transformation initiatives or portfolios.
• Background working with GTM and Product organizations such as Sales Success Marketing Revenue Operations Product and Engineering preferred.
• Experience building program charters governance models success frameworks and executive reporting for strategic initiatives.

• Strong command of program management frameworks including OKRs DRI models RAID or RACI frameworks prioritization matrices governance models and change management approaches.
• Ability to define success measures build health dashboards and turn data into actionable recommendations.
• Strong systems thinking and ability to connect strategy operations process and organizational behavior.
• Ability to quickly learn and adapt to new systems workflows and operational models.
• Familiarity with portfolio management engineering teams product operating rhythms planning cadences and cross-functional transformation practices.

• Highly structured and detail-oriented with exceptional organizational skills.
• Strong executive presence and ability to influence without authority.
• Comfortable working through ambiguity and establishing clarity from the ground up.
• High integrity professionalism and commitment to transparency.
• Curious mindset continuous improvement orientation and commitment to learning.
• Able to balance strategic thinking with operational rigor and day-to-day execution.

What We Do

Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira Confluence Trello Loom and Rovo. More than 300000 businesses worldwide rely on Atlassian’s technology including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan track and deliver their biggest ideas together.

Why Work With Us

At Atlassian we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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