Principal QA Engineer

Agero · Greater Boston Area

Company

Agero

Location

Greater Boston Area

Type

Full Time

Job Description

About Agero:Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com.

About the Role:

Reporting to the Sr. Manager of QA Platform Success, Agero is looking for a Principal QA Engineer who will help us maintain automation framework(s) across multiple projects and enterprise wide initiatives. Review major deliverables to ensure quality and compliance prior to delivery to customer and contribute to multi-functional teams in problem resolution and process improvement activities. 

 Key Outcomes:

  • Utilize automation framework(s) across multiple projects to Automate & Execute Test Cases and Test Suites
  • Establish and Promote quality measures and metrics to drive continuous improvement
  • Ensure that the team is using QA best practices
  • Collaborate with QA leadership to architect, establish and evolve QA processes
  • Ensure all projects meet functional requirements and map to QA test cases
  • Partner closely with the engineering teams to replicate and resolve issues
  • Develop testing requirements, test cases, and test plans.
  • Create clearly documented plans, designs, and results
  • Provide work estimates

Qualifications:

  • 5-7+ years of experience with software testing, QA principles, test philosophies and methodologies
  • Expert/SME level experience with Selenium 
  • Working knowledge of Performance and Loads Testing
  • Knowledge of JIRA/Confluence
  • Working knowledge of API Testing
  • Any combination of the following is a plus:
    • Working Knowledge of JavaScript, Node.js
    • Knowledge of Databases, GitHub, GraphQL
    • Knowledge of test management solutions such as Zephyr Enterprise
    • Experience in Mobile and/or IVR automation
    • Ability to read code and identify issues
    • Familiarity with Scrum Agile project management

Hiring In:

  • United States: AZ, FL, NC, IL, KY, MA, MI, NM, TN, and VA
  • Canada: Province of Ontario

D, E & I Mission & Culture at Agero:

We are all Change Drivers at Agero. Each day, we speak to thousands of drivers and tow professionals across one of the most diverse countries in the world. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.

The road to positive change starts inside Agero. In celebrating each other’s differences, we lift each other up and create space for innovation and community. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.

THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. MANAGEMENT RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME.

To review Agero's privacy policy click the link: https://www.agero.com/privacy.

***Disclaimer: Agero is committed to creating a diverse and inclusive environment and encourages applications from all qualified candidates. Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. If you require accommodation during the recruitment process, please contact [email protected]

Apply Now

Date Posted

07/28/2023

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