Principal Quality Development Engineer

Join InterSystems and help us build the next generation of the EMR. The sheer scale of our capabilities and client engagements and the way we collaborate operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose InterSystems and make delivering innovative work part of your extraordinary career.

InterSystems is the place for someone looking for a challenging IT career and access to the kind of training expertise and development tools that only a large company can offer. Our international reach also means you have the opportunity to be part of a truly global organization of smart technically minded people.

InterSystems employs IT professionals as technical specialists to enhance the quality performance and usability of innovative products that transform healthcare organizations. Apply your technical skills with cutting-edge tools and technologies to improve patient outcomes.

Work as a technical specialist embedded in a cross-functional agile development team focusing on product quality.

About the Product:

Healthcare organizations in 25 countries are making breakthroughs in patient care with TrakCare and IntelliCare a unified healthcare information system that enables coordinated care within a hospital or across care settings throughout a region — facilitating a seamless patient journey.

Clinicians and administrators use TrakCare and IntelliCare to improve safety and outcomes control costs by eliminating duplicate tests reduce medication errors expedite billing maximize resource utilization and achieve other strategic initiatives.

Built on InterSystems’ health informatics platform HealthShare TrakCare and IntelliCare create a consolidated view of each patient’s history provide secure access to records at every point of care and on any Internet-connected device enables interoperability with legacy and future applications and perform analytics that provide real-time insights to drive fully informed actions.

Duties & Responsibilities:

The duties initially assigned include but are not limited to:

• Develop maintain and implement AI validation methodologies and tools to validate non-deterministic AI-enabled applications in alignment with industry best practices.
• Define and standardize non-functional and structural testing strategies to validate application performance security and interoperability across various LLM.
• Collaborate with Agile teams in TrakCare and HealthShare to incorporate end-user needs and prioritize testing efforts to deliver work of high caliber.
• Research and maintain up-to-date industry knowledge and developments in the AI space.
• Evaluate and optimize LLM performance including accuracy safety and hallucination detection.
• Identify evaluate document and provide clear reporting of results for configuration testing and optimization.
• Lead the development of AI test strategies and detailed test plans for releases.
• Support QD teams with test design execution triage and reporting practices.
• Perform system management tasks to support testing activities.
• Design and build custom tools for UI API and AI/ML validation.
• Provide governance across AI validation activities operating with managerial and stakeholder oversight.
• Perform other duties as directed by the company from time to time.

Requirements:

• Tertiary qualification in Computer Science or related discipline.
• 3+ years professional experience.
• Comprehensive understanding of AI tools’ capabilities and limitations.
• A flexible and adaptable approach to learning and developing new methodology technologies and software products.
• Possesses intellectual curiosity and have a collaborative and personable demeanor.
• Experience working with interdisciplinary teams.
• Good understanding of the SDLC and software testing principles.
• Qualifications and/or certifications in AI.
• Technical proficiency in multiple programming languages.
• System administration or DevOps experience is advantageous.

We are an equal-opportunity employer and do not discriminate because of race color religion sex national origin ancestry marital status veteran status age disability sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

What We Do

InterSystems builds the software that makes complex systems work—reliably securely and at scale. For more than 45 years we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare government and business. Our data management integration and analytics technologies help organizations connect disparate systems turn data into insight and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care to powering national infrastructure and large-scale enterprise systems our technology is used every day by millions of people in more than 80 countries. What sets InterSystems apart is not just what we build but how we build it. We focus on long-term innovation deep engineering excellence and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes but always at the heart of what keeps essential systems running. If you’re motivated by meaningful work technical depth and the opportunity to have a global impact you’ll find it here.

Why Work With Us

Because we are a profitable privately-held software company we place our clients first in everything we do. You’ll work on meaningful complex problems alongside deeply curious experts in a culture that values learning ownership and long-term growth—without the pressure of quarterly Wall Street demands.

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