This role leads delivery coordination and portfolio operations for MetLife's Composite AI team ensuring commitments managing risks and developing teams across multiple platforms.

Description and Requirements
The Team You Will Join
When you join MetLife's Global Technology team you'll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You'll develop maintain and support technology applications and delivery leveraging AI automation and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes improve tech resiliency and ensure high-performing seamless solutions that power life's most important moments. In this dynamic environment you'll collaborate with talented peers across teams and functions expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.
The Opportunity
The Composite AI Product Management & Enablement team is building a new AI product operating model for MetLife coordinating delivery across multiple platforms and enablement teams. This role leads delivery coordination and portfolio operations across the program - tracking cross-team dependencies managing delivery rhythm and ensuring commitments are visible and moving. Scrum Leads and Portfolio Operations Specialists report directly to this role.
Key Responsibilities

• Lead delivery coordination across platform and enablement pods - tracking cross-team dependencies managing risk escalations and maintaining end-to-end delivery visibility
• Serve as portfolio operations leader: own delivery cadence PI-level planning activities increment commitments and metrics reporting across the program
• Lead and develop a team of Scrum Leads and Portfolio Operations Specialists who report directly to this role and serve the portfolio
• Partner with Product Management to align delivery sequencing with roadmap priorities and surface blockers early
• Coordinate dependencies across internal pods and partner platform teams to reduce friction and maintain program momentum

Required Qualifications

• 10+ years in Agile program management with demonstrated experience leading delivery across multiple concurrent teams or workstreams
• Proven track record coordinating cross-team dependencies and managing delivery risk in complex multi-platform environments
• Strong agile delivery background with practical experience running portfolio- or program-level planning and cadence
• Excellent facilitation communication and organizational skills; comfortable operating in ambiguity during a stand-up phase

Preferred Qualifications

• SAFe Release Train Engineer (RTE) or equivalent agile delivery certification
• Experience in a product company or product-oriented platform delivery environment
• Background in portfolio-level Agile or DevOps transformation within a large enterprise context
• Deep hands-on experience with ALM and portfolio management tooling (e.g. Azure DevOps Jira Rally Targetprocess or equivalent)

The expected salary range for this position is $140000- $195000 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health financial wellness and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision dental insurance and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services a retirement pension funded entirely by MetLife and 401(k) with employer matching group discounts on voluntary insurance products including auto and home pet critical illness hospital indemnity and accident insurance as well as Employee Assistance Program (EAP) and digital mental health programs parental leave paid time off paid holidays volunteer time off tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" Fortune World's 25 Best Workplaces™ as well as the Fortune 100 Best Companies to Work For® MetLife through its subsidiaries and affiliates is one of the world's leading financial services companies; providing insurance annuities employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets we hold leading positions in the United States Latin America Asia Europe and the Middle East.
Our purpose is simple - to help our colleagues customers communities and the world at large create a more confident future. United by purpose and guided by our core values - Win Together Do the Right Thing Deliver Impact Over Activity and Think Ahead - we're inspired to transform the next century in financial services. At MetLife it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race color national origin religion creed sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity or expression age disability marital or domestic/civil partnership status genetic information citizenship status (although applicants and employees must be legally authorized to work in the United States) uniformed service member or veteran status or any other characteristic protected by applicable federal state or local law ("protected characteristics").
If you need an accommodation due to a disability please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.