Principal Site Reliability Engineer

U.S. healthcare is frustrating and deeply flawed. Cedar's mission is to drive better outcomes for everyone involved, including providers, insurance companies and the people they serve. At a time when consumer-friendly healthcare experiences are more critical than ever, our platform is uniquely equipped to solve problems that lead to billing issues and administrative waste. At Cedar, know that your work will have a meaningful impact on people's lives.
The Role
The Platform pillar is tasked with building, delivering, and maintaining the technology platforms that Cedar builds its business on. We are experts on scaling systems, architecting reliable infrastructure, and the underlying technologies our products run on; We are looking for a thoughtful and experienced Principal Site Reliability Engineer to join our team and level up this core function! They will be responsible for leading hands-on work across our entire product suite, including:

• Driving new technology adoption for the rest of Cedar through greenfield development in the newest parts of Cedar's stack.
• Collaborating with multiple teams of hardworking engineers, product managers, product designers, and data scientists, sharing ideas to promote Platform standard processes and share golden patterns.
• Leading the development of multiple high-impact projects at once as a key code contributor and domain authority, delegating work, and owning outcomes.
• Mentoring engineers at a variety of levels. Be a role model and trusted advisor for hardworking and driven team members.
• Owning high-impact architecture changes and projects spanning multiple teams as a technical leader.
• Driving org-level changes to improve existing processes, infrastructure, architecture, business problems, developer happiness, etc. Think broadly about opportunities to level up the engineering org.

In addition, the Principal Engineer will partner with the Chief Architect and Engineering leads to evolve core long-term technical strategy. This individual will work closely with other specialists across the organization as well as Product so excellent interpersonal skills and a collaborative mentality are critical. This is a technical leadership position that does not include people management.
Responsibilities

• Leadership of infrastructure architecture responsibilities for at least one product line.
• Continuously evolve the Cedar infrastructure stack to improve efficiency, reliability, and security.
• Partner with Technical Leadership to appropriately prioritize long-term technical investments and ensure those are factored into Engineering planning.
• Maintain a broad and deep knowledge base of our entire platform.
• Work across Software Engineering teams to share findings, drive standard methodologies and call out major issues.
• Work with technologists to ensure technical issues within the Cedar platform are resolved quickly and with the highest quality solutions.
• Maintain a culture that adheres to Cedar's values of focusing on our vision, using good judgment, staying positive, and preventing mediocrity.

Skills & Experience

• 15+ years of professional platform engineering experience
• Can take a system from 1 -> 10 -> 1000s and knows the appropriate steps along the way.
• Has technically led systems through their full lifecycle development; from inception through growth and sustain (ideally also to sunset).
• Platform engineering enthusiast.
• Proven ability to operate and manage thousands of systems with a small team using automation and inventive tooling.
• Experience with AWS, Python, Containers and Postgres.
• Skilled with Terraform, CloudFormation or other infrastructure management frameworks.
• Ability to produce high-quality diagrams and documentation for systems being designed.
• Excellent communication and listening skills
• Demonstrated capability managing costs for a large-scale internet application.
• Passionate about Cedar's mission of improving the healthcare financial experience

Applicants must be currently authorized to work in the United States on a full-time basis.
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What do we offer to the ideal candidate?

• A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
• Flexibility to work from home or in the office, depending on what works best for you
• Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
• 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
• Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
• Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
• 401k plan with 3% employer non-election contribution
• Access to hands-on mentorship, employee and management coaching, and a stipend for learning and development resources to help you grow both professionally and personally

About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we've raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar's valuation to $3.2 billion.
Today, Cedar helps over 15 million patients annually-and partners with more than 50 leading healthcare providers, including Yale New Haven Health, Summit Health, Novant Health, Allina Health, Providence, ChristianaCare, Blue Cross Blue Shield of Arizona, CommonSpirit Health and Blue Cross Blue Shield of Massachusetts.