Job Description
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile efficient resilient and secure. As an AI-forward enterprise we are constantly pushing the envelope leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users devices and applications in any location.
Here impact in your role matters more than title and trust is built on results. We say impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive honest debate—we’re focused on getting to the best ideas faster. We build high-performing teams that can make an impact quickly and with high quality. To do this we are building a culture of execution centered on customer obsession collaboration ownership and accountability.
We value high-impact high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose thrive on solving complex challenges and want to be part of the team that’s helping to secure the AI age we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We’re looking for a Principal Software Development Engineer to join our team. Based out of our San Jose headquarters (Hybrid 3 days/week) or available as a remote opportunity within the Pacific Timezone you will report to the Senior Manager Software Engineering within the Zero Trust Exchange department.
As a Principal Software Engineer you will build the backend systems that keep the product fast reliable and able to scale as usage grows. You will create microservices and event-driven workflows and ensure data can be ingested and queried efficiently across relational graph and time-series databases. You will also drive cross-team execution by collaborating closely with multiple groups to deliver high-quality results on tight timelines.
What you’ll do (Role Expectations)
- Architect and deliver scalable microservices on EKS (GoLang): design build and operate production services that meet uptime latency and scale goals
- Build event-driven pipelines with Kafka and MQTT: implement asynchronous workflows that are resilient observable and easy to evolve as product needs change
- Design high-performance data models and access patterns: optimize ingest and querying across RDS MySQL Neo4J and ElasticSearch for correctness speed and cost efficiency
- Harden production readiness and operational excellence: establish monitoring alerting tracing and on-call standards; drive root-cause fixes and reliability improvements
- Lead cross-team delivery and technical direction: align stakeholders break down complex work and execute quickly while maintaining a high bar for quality and security
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions knowing that solving the hard problems delivers the biggest impact.
- You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious inspiring your team to stay focused on the solution.
- You are a pragmatic builder. You are obsessed with creating iterating and shipping. You aren't afraid to roll up your sleeves and build the first version yourself balancing the drive for technical excellence with the need to deliver value to users quickly.
- You champion simplicity. You are skilled at distilling complex problems user needs and technical concepts into clear simple and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
What We’re Looking for (Minimum Qualifications)
- 12+ years of experience in backend engineering designing and shipping highly scalable microservices in production developed in Go
- Proven experience with event-driven asynchronous architectures using messaging/streaming platforms such as Kafka
- Strong data engineering and persistence skills building efficient ingest and query patterns across relational databases (MySQL) plus at least one of ElasticSearch or Neo4J
- Hands-on experience running services on Kubernetes (ideally EKS) including deployment troubleshooting and operational ownership
What Will Make You Stand Out (Preferred Qualifications)
- Proven ability to profile and optimize distributed systems end-to-end (latency throughput resource usage) including performance tuning across services databases and messaging
- Strong track record designing debuggability/observability for distributed applications—structured logging metrics distributed tracing and actionable dashboards/alerts for rapid incident triage
- Experience defining and operationalizing SLIs/SLOs (error budgets alert policies reliability reporting) and driving product decisions based on measured service health
#LI-Hybrid
#LI-CM3
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors including job-related skills experience and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal state and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancy-related support.
Skills Required
- 12+ years of backend engineering experience designing and shipping highly scalable microservices in Go
- Proven experience with event-driven asynchronous architectures using messaging/streaming platforms such as Kafka
- Strong data engineering and persistence skills building efficient ingest and query patterns across relational databases (MySQL) plus at least one of ElasticSearch or Neo4J
- Hands-on experience running services on Kubernetes (ideally EKS) including deployment troubleshooting and operational ownership
- Proven ability to profile and optimize distributed systems end-to-end (latency throughput resource usage)
- Experience designing debuggability/observability for distributed applications (structured logging metrics distributed tracing dashboards/alerts)
- Experience defining and operationalizing SLIs/SLOs error budgets and reliability reporting
What the Team is Saying
Zscaler Compensation & Benefits Highlights
- Healthcare Strength—Multiple medical plan options (Anthem and Kaiser including HSA) virtual primary care Lyra mental‑health support with TELUS EAP fertility and gender‑inclusive care and a cancer‑care navigation program are included. Dental (Delta Dental) and vision (VSP) coverage round out a broad health offering.
- Leave & Time Off Breadth—Hybrid work and “flexible time off” for most salaried roles are provided alongside paid sick bereavement military leave and company holidays. The approach is designed to allow time away without a preset cap for eligible employees.
- Retirement Support—A 401(k) through Fidelity includes a company match up to $5000 per year. Company‑paid life AD&D and disability insurance add financial protection alongside retirement savings.
Zscaler Insights
What We Do
Zscaler accelerates digital transformation so our customers can be more agile efficient resilient and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users devices and applications in any location.
Why Work With Us
Our impact comes from how we work—every day in every decision as one team. Our values and leadership principles are more than words; they're our operating system. They fuel a culture of execution where trust transparency and accountability help us deliver meaningful results for our customers colleagues and our company. www.zscaler.com/culture
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Employees engage in a combination of remote and on-site work.
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Date Posted
06/06/2026
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