Principal Solution Engineer - Growth

ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 100 million members with over 70,000 individuals joining daily, as well as partnerships with over 30 states, multiple federal agencies, and over 500 name brand retailers.  We are just getting started.

The Solution Engineering team brings ID.me to life.  We understand our customers’ unique challenges and how our amazing technology can address them.  We sell our vision by delivering compelling demos and presentations.  We help our customers configure ID.me and support their launch on our identity network.  We are a key part of a dynamic sales team.

We are looking for a Principal Solution Engineer that will support our innovative growth initiatives.  You will be responsible for identifying new customer use cases, developing creative solutions, and building reusable assets to support operationalization of the sales motion.  You will be working as part of a team focused on creating new go-to-market solutions for ID.me technology.  

• Leverage technical expertise to drive sales strategy and success
• Diagnose and document customer technical and business requirements 
• Design and configure solutions which address customers unique needs
• Develop and configure demos which position differentiated solutions 
• Quantify business and technical value of ID.me in solving customer problems
• Execute Proofs of Concept with complex use cases and integrations
• Write accurate and compelling RFP content that position a unique ID.me solution
• Craft reusable technical content such as whitepapers, playbooks, and how-tos
• Develop and maintain relationships with technical representative(s) at customer
• Mentor teammates, share technical expertise and industry knowledge 
• Distill, prioritize, and communicate product feedback to internal teams
• Present at marketing events, trade shows, and user conferences

The qualifications below are ideal, but not all are required.  We encourage candidates to apply if they satisfy some, but not all of the qualifications.

• At least 7 years of solution engineering experience, including pre and post sales
• Background with Identity and Access Management concepts and platforms
• Experience with standard network security protocols (OAuth 2.0, SAML 2.0, OIDC)

• Hands-on experience with web development (JavaScript, HTML, frontend frameworks)

• Exceptional speaking, writing, and presentation skills to all audiences
• Boundless energy.  Inspirational passion.  Customer Service.  Sense of ownership. 
• Bachelor's degree in Engineering, Computer Science, MIS 
• Willingness to travel as needed throughout the United States

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