Principal Systems Analyst/Administrator- Learning Management System
Job Description
At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.
Interested in joining us on our journey?
Are you passionate about leveraging technology to enhance the learning experience? GE Appliances is seeking a Principal Systems Analyst/Administrator to manage and optimize our Learning Management System (LMS). Whether you're based in Louisville or working remotely, this role offers the chance to lead exciting initiatives that impact how we learn and grow as an organization.
As the Principal Systems Analyst/Administrator, you will take ownership of our digital learning platform (Docebo), leading the configuration and customization to improve user experience. You’ll work closely with cross-functional teams, ensuring our LMS aligns with business needs and provides measurable value. This is a highly technical role where your expertise in system integrations, automation, and data management will shine.PositionPrincipal Systems Analyst/Administrator- Learning Management SystemLocationUSA, Louisville, KYUSA, Atlanta, GA, USA, Austin, TX, USA, Chicago, IL, USA, Columbia, SC, USA, Durham, NC, USA, Jacksonville, FL, USA, Nashville, TN
How You'll Create Possibilities
Key Responsibilities:
- System Integration & Webhooks: Manage integrations between the LMS and external systems (HRIS, CRM, etc.) using APIs and webhooks to ensure smooth data exchange and system functionality.
- Troubleshooting & Support: Provide advanced technical support, resolving complex issues related to the LMS and integrations.
- Data Management & Security: Oversee the security and integrity of LMS data, ensuring compliance with data protection standards.
- Customization & Enhancement: Customize the LMS for optimal user experience, automating processes and integrating it with internal platforms.
- Project Management: Lead end-to-end LMS projects, ensuring minimal disruption and maximum benefits for users.
- Reporting & Analytics: Develop comprehensive reports and dashboards to track user engagement and course effectiveness, using insights to drive system improvements.
- Training & Documentation: Create and deliver training materials for end-users and stakeholders, ensuring they fully leverage LMS features.
What You'll Bring to Our Team
Minimum Qualifications:
- Bachelor’s Degree in Information Technology, Educational Technology, Computer Science, or a related field (or equivalent experience).
- 7+ years of relevant LMS experience, with a focus on system integrations and data management.
- Strong expertise in web technologies (HTML/CSS, JavaScript), APIs, and webhooks.
- Proficiency in data management, security protocols, and compliance standards.
- Experience generating complex reports using tools like Tableau or other BI software.
- Excellent problem-solving, project management, and communication skills.
- Ability to collaborate with diverse teams and stakeholders to drive consensus.
Preferred Qualifications:
- Experience with LMS platforms like Docebo, Absorb, or Cornerstone.
- Familiarity with SCORM, xAPI, and AICC standards.
- Experience with integration platforms (Workato, Zapier, etc.).
- Background in instructional design or e-learning content development.
- Passion for delivering superior customer service.
Working Conditions:
- Remote options are available, but the role requires availability during Eastern Time Zone business hours.
- Comfortable working with virtual collaboration tools (e.g., Teams).
*This role can be remote in the US, working EST hours.
#LI-MS
Our Culture
At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation. We know our differences are our greatest strength. The very best innovations across every function of a company come from diverse teams. Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day. Diversity at GE Appliances helps us achieve zero distance to our owners, innovate smartly and connect to the communities and customers we serve. We encourage and support the ideas, aspirations, and the wellbeing of everyone - our employees and our communities
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to [email protected]
Date Posted
10/03/2024
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