Principal Technical Program Manager

Intuit is a global technology platform that helps consumers and small businesses

overcome their most important financial challenges. Serving more than 100 million

customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we

believe that everyone should have the opportunity to prosper. We never stop working to

find new, innovative ways to make that possible.

We are looking for a creative problem solver with a passion for tackling tough customer

problems to join our team and serve as a program leader, with responsibility for

delivering business and technical outcomes.If you're passionate about delivering awesome

enterprise-level outcomes at a scale that helps transform the lives of our customers, we

would love to have you join Virtual Expert Platform (VEP), as a Principal Technical

Program Manager, supporting our our mission is to be the platform for expertise that

delivers confidence to customers around the world. We are looking for candidates who

have strong program management experience with deep technical understanding in a

platform context, customer empathy, strong execution capability, and a track record of

building strong business partnerships and delivering impactful business results.

Responsibilities

• Kickstart multi-org programs, aligning disparate leaders and programs on single program outcomes
• Create program structures that empower multi-org and distributed teams to achieve successful outcomes
• Manage program dependencies, reporting and Sr. Leader escalations and communications
• Define multi-org product & operational standards, dashboards, and processes
• Drive continuous improvement across multi-org program teams enabling product & operational excellence
• Drive/challenge discussions with experts achieving optimal outcomes
• Influence program outcomes to align with Intuit's technical & business strategy
• Bring outside-in learnings to the team
• Establish strong relationships with key stakeholders across Product Development, Product Management, Design, Marketing, and Customer Success
• Develop a close working relationship with the stakeholders to ensure that the team is focused on the highest priority programs, and is helping deliver the most value to our customers
• Develop common mechanisms for keeping key stakeholders informed on the portfolio progress, risks, and issues