Principal Technology Project Manager

Job Description

The Principle Manager, Technology Program Management Office (PMO) role will lead a cross-functional, muti-year plan to execute across technology initiatives including optimizing the allocation of resources, providing governance and visibility in key decisions. Programs may include new restaurant technologies, labor management tools, and help desk solutions.

The Principle Manager, Technology PMO will be the absolute owner of key tech transformation execution initiatives. This role requires a strong sense of ownership of program strategy and outcomes.

Responsibilities:

Strategy & Planning

• Partners with initiative leaders in Product, Engineering, Analytics, etc. on current strategy to achieve business results
• Aligns key outcomes and builds out actionable milestones with initiative owners
• Provides analysis for improvement and makes recommendations on how to grow the tech transformation plan

Delivery & Execution

• Develops and hardens governance and business processes to support communication and change management plans ensuring stakeholders are socialized on changes
• Drives action & collaboration across multiple teams to achieve their target outcomes
• Coordinates across initiative owners to remove blockers, identify dependencies, risks, and mitigation plans
• Identify key decision points for escalation and provide key messaging for executive awareness, sponsorship, or actions
• Collaborates with teams outside of the technology organization in measuring ROI for supporting initiatives of tech transformation

People Leadership

• This position may have dotted-line reports
• This position may coach/mentor program leaders on efforts outside of the tech transformation program

FACTORS OF SUCCESS NECESSARY:

Required:

• Strong interpersonal, verbal, and written communication skills including executive presentation and messaging to C-Staff
• Must be a self-starter who is resilient and able to define milestones and goals to achieve outcomes in ambiguous situations
• Experience in projects/program management on large scale cross functional efforts
• Experience running an organizational PMO and/or managing against an organizational budget
• Experience with Jira, Rally, Airtable, MS Project or other tracking/project tools

About Us

In December 2018, Pizza Hut acquired QuikOrder, a leading online ordering software and service provider for the restaurant industry, in order to improve Pizza Hut's ability to deliver an easy and personalized online ordering experience and accelerate digital innovation across 6,000+ restaurants in the U.S.

Combined with Pizza Hut's already existing powerhouse technology team, Pizza Hut Connect officially launched in August, 2019. This new entity is now home to all Pizza Hut U.S. technology talent and capability, spanning eCommerce, Restaurant Technology, Delivery Technology, Data & Analytics Technology. The formation of Pizza Hut Connect underscores the important role technology will continue to play in Pizza Hut's future growth, as well as our intentional focus on investing in technology talent and capabilities.

The vision of Pizza Hut Connect is "to deliver the easiest experiences for customers, team members, and franchisees through rapid technology innovation."