Privacy Specialist (Contract)

Summary

The Wikimedia Foundation is looking for a Privacy Specialist (Contract), reporting to the Lead Privacy Program Manager, to work closely with our legal team to manage legal requests and inquiries surrounding Wikimedia Foundation’s privacy policies and procedures. As a privacy specialist, you will be responsible for analyzing and responding to these requests. You’ll bring your passion for community experience and operations together to support case management of data rights requests and execute related scalable support experiences. You will coordinate with Foundation attorneys and with members of the volunteer editor communities to solve legal issues. As part of your work, you will communicate with various outside parties including attorneys, volunteers, and members of the public. Must be willing to work with a team primarily based in the US Pacific Standard time zone (PST / UTC-8).

You are responsible for: 

• Analyzing and responding to legal requests and demands received by the Wikimedia Foundation. 
• Tracking and prioritizing incoming requests and escalating relevant cases to Wikimedia Foundation attorneys.
• Thinking holistically about operations workflows and identifying areas for improvement.
• Providing support for designing and implementing potential improvements.
• Learning new workflows to back up the work of other legal support staff or counsel on other privacy related projects, as requested.

Skills and Experience:

• 2+ years experience in data privacy, operations, support or paralegal role 
• Experience acting independently across competing priorities and exercising judgment 
• High quality communication and drafting skills
• Ability to adapt and learn new technologies 
• Critical attention to detail, organized 

Additionally, we’d love it if you have:

• Experience solving privacy problems within an operations environment
• Knowledge of, or experience with, Zendesk
• Experience with project management software such as Asana 
• Experience and comfort with working in a remote environment

Qualities that are important to us:

• Appreciation for and alignment with Wikimedia’s mission
• Strong interpersonal and collaboration skills and ability to work well on a team
• An enthusiasm for optimizing and scaling processes 
• Sense of humor, initiative, and an ability to roll up your sleeves and get things done while thinking strategically and creatively 

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based in more than 50 countries. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated hourly pay range of this position for applicants based within the United States is US$34 per hour to US$52 per hour with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location. 

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at [email protected] or +1 (415) 839-6885.

More information

Wikimedia Foundation
Applicant Privacy Policy
News from across the Wikimedia movement
Wikimedia 2030
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack