Pro Program Support Consultant

Lowe’s

Pro Program Support Consultant

Reposted 19 Hours Ago

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Mooresville NC USA

Hybrid

Senior level

Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development

Curiosity wanted. Innovation required.

The Role

Manage continuous improvement of pro-sales programs support sales teams with tools collaborate on technology solutions and analyze sales trends to enhance performance.

Summary Generated by Built In

Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk grab a bite (or a cup of coffee) work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The primary purpose of this role is to manage the continuous improvement of the pro-programs in place that enable pro sales teams to effectively service and sell to the pro customer. This responsibility includes communicating program resources to relevant stakeholders and maintaining the day-to-day program operations to maximize store buy-in and execution. This role supports the pro-sales teams by providing them with the tools and resources needed to sell effectively.
What You Will Do

Partner with business & technology teams to support discovery solutioning development testing & deployment of new technology and reporting initiatives.
Collaborate with business teams to identify and understand gaps and inefficiencies in our current processes and initiatives. C
Collaborate with technology teams to align and articulate the problems we need to solve apply best practices and work together toward solutions.
Provide official requirements for Product DACI and Reporting.
Drive and support the ongoing intake prioritization and technology operations processes.
Support timing updates solution demos and technical training to business partners.
Lead testing and support for tech launches.
Analyze pro-pricing program trends to identify sales and profit opportunities.
Support store pro selling teams by communicating what tools and resources are available to effectively assist with selling objectives.
Collaborates cross-functionally to maintain and improve pro-programs
Define clear standards and expectations for in-store pro selling programs to ensure consistency across the enterprise.
Design a feedback loop through which store leadership communicates to the corporate office to ensure alignment on the status of pro-service operations.
Communicate priorities to the sales team to align corporate pro-strategy with sales strategy.

Required Qualifications

Bachelor's degree Bachelor's in Business or related field or equivalent years of experience in lieu of education requirement if applicable
5 Years of experience in the retail industry

Preferred Skills/Education

Experience in data analytics Experience in a large sales organization
Product Project or Program Management experience preferred.

Where You'll Be

Associates are required to relocate to the Charlotte/Mooresville NC region to foster collaboration and support.
The ideal candidate must be willing to work in the office at our Mooresville NC location 5 days per week.
Most business meetings are planned around the Eastern time zone.

About Lowe's
Lowe's Companies Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300000 associates and operates over 1750 home improvement stores 540 branches and 120 distribution centers. Based in Mooresville N.C. Lowe's supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.

Skills Required

Bachelor's degree in Business or related field
5 years of experience in the retail industry

What the Team is Saying

Lowe’s Compensation & Benefits Highlights

Inclusive Benefits Coverage—Medical dental and vision plans are available to regular full‑time and part‑time associates with mental‑health resources also offered. Regular part‑time associates can also participate in the 401(k) with company match shortly after hire.
Retirement Support—A 401(k) with company match up to 4.25% when associates contribute 6% is available with eligibility beginning shortly after employment. This supports long‑term savings across a broad set of roles and statuses.
Parental & Family Support—Up to 10 weeks paid maternity leave and 4 weeks paid parental leave are provided for eligible full‑time associates alongside adoption assistance and fertility coverage. These offerings encompass both leave and family‑building support.

Learn more about Lowe’s's Compensation & Benefits →

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The Company

HQ: Mooresville NC

300000 Employees

Year Founded: 1921

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger which is why our leaders build cultures of recognition and inclusion. You are heard and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title up in skills to the side with teams or back to try something completely new. We help you find your path — because when you win we all win.