Process Analyst Human Resource Operations - Onboarding

Introduction
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role you will work for IBM BPO part of Consulting that accelerates digital transformation using agile methodologies process mining and AI-powered workflows.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role you’ll be supported by mentors and coaches who will encourage you to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities
As a Process Analyst – Onboarding you are responsible for ensuring a seamless onboarding experience for new joiners.

Your primary responsibilities include:

• You will be the first point of contact for new employees and hiring managers from offer acceptance to onboarding.
• Facilitate onboarding sessions.
• Welcome new employees handle paperwork and ensure understanding of current IBM business structure and strategies.
• Ensure employee data is collected at the onboarding stage and reaches HR system(s) promptly.
• Comply with local government requirements on time.

Required Technical and Professional Expertise

• Graduate or postgraduate (MBA HR is preferred) with 1-2 years of experience in handling Learning Administration at an International IT/ITES Company.
• Should have a combination of recruitment and human resources skills to ensure a smooth and positive onboarding experience.
• Should coordinate and facilitate training sessions on job-specific tasks and responsibilities.
• Collect feedback from new hires about their onboarding experience and use this information to make continuous improvements to the onboarding process.
• Identify areas for enhancement and work collaboratively with relevant teams to implement changes.

Preferred Technical and Professional Expertise

• Proficient in MS Office applications.
• Excellent communication skills in English both oral and written.
• Self-directed and ambitious achiever meeting targets effectively.
• Demonstrated ability to analyze complex data complemented by strong interpersonal and organizational skills.
• Enhance technical skills by attending educational workshops reviewing publications etc.