Process Analyst – Learning

Introduction
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role you will work for IBM BPO part of Consulting that accelerates digital transformation using agile methodologies process mining and AI-powered workflows.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role you’ll be supported by mentors and coaches who will encourage you to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities

• Develop and maintain project management methodologies standards and tools including templates guidelines and process documentation
• Provide project management training coaching and support to project managers and teams
• Collaborate with project managers and other stakeholders to define project objectives scope and deliverables and establish project schedules and budgets
• Own the Projects from conception to conclusion
• Partner with multifunctional diverse teams across clients and IBM to bring the project to deliver the outcome
• Monitor project progress and provide timely reports on project status risks and issues to stakeholders and management using data visualization tools like Power BI and Tableau
• Identify and escalate risks and issues to management as necessary
• Facilitate the resolution of project-related conflicts and issues
• Conduct project post-mortem reviews and capture lessons learned to continuously improve project management methodologies and standards

Required Technical and Professional Expertise

• Bachelor’s degree in business IT Engineering or related field
• Strong project management skills with 3+ years of experience in a project management role
• Experience in developing and implementing project management methodologies tools and standards
• Strong communication collaboration and facilitation skills with the ability to work effectively with cross-functional teams and stakeholders
• Strong analytical and problem-solving skills with the ability to quickly identify and mitigate risks and issues
• Excellent time management and organizational skills with the ability to manage multiple projects simultaneously

Preferred Technical and Professional Expertise

• Negotiation skills and maneuverability
• Experience with data visualization tools like Power BI Tableau or similar tools
• Certification in project management (PMP PRINCE2 or similar) is preferred.