Process Assoicate

Wipro · Calcutta, India

Company

Wipro

Location

Calcutta, India

Type

Full Time

Job Description

S No.

Details

Description

1

JD#

2

Domain

Customer Service

3

Category

Voice

4

Level

1A -Associate level

5

Educational Qualification

Graduate / HSC

6

Experience

• Worked in service Industry

• Experience of 6 months and above desirable.

• Experience in call center will be an advantage.

7

Age

8

Communication Skill required

§ Voice Clarity

§ Accent Neutrality

§ Fluency in English

§ Grammar

9

Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests)

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§ Knowledge of basic computer operations

§ Willingness to rotate shifts, as needed

§ Courteous with strong customer service orientation.

§ Dependable with attention to detail.

§ Good listening and speaking skills.

§ Willingness to learn.

§ Good sales skills.

10

Client mandated test (Contractual)

§ Reference Check (PI)

§ Culture Fitment Check (PI)

§ Stability Check (PI)

Provider Inbound

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Date Posted

10/30/2024

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0

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