A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role you will work for IBM BPO part of Consulting that accelerates digital transformation using agile methodologies process mining and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role you'll be supported by mentors and coaches who will encourage you to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.
As Process Analyst โ Order to Cash (O2C) you are responsible for processing Accounts receivable posting and balancing daily cash applications preparing journal entries filing records and general account reconciliations. You should be flexible to work in shifts.
Your primary responsibilities include:
ยทย ย ย ย ย ย Analysis of receivable accounts investigation of entries and pulling audit prep work.
ยทย ย ย ย ย ย Involve in netting instructions Direct Debit run rejection of Direct Debit and Oracle updating.
ยทย ย ย ย ย ย Investigate unapplied payments rectify them and ensure proper allocation.
ยทย ย ย ย ย ย Provide information relating to customer payments refunds and other miscellaneous accounts receivables questions.
ยทย ย ย ย ย ย Adhere to client Service Level Agreements (SLAs) and meet the specified timelines.
ยทย ย ย ย ย ย Commerce graduate with a minimum of 2-4 years of experience in Order to Cash.
ยทย ย ย ย ย ย Expertise in enhancing cash application automation increasing touchless cash settlement and reducing complexity and instability in assigned accounts.
ยทย ย ย ย ย ย Proven track record in meeting accuracy and timeliness goals achieving individual and business metrics and collaborating with customers sales and finance for improvements.
ยทย ย ย ย ย ย Demonstrated hands-on proficiency in enhancing cash application automation maximizing touchless cash settlement and minimizing complexity and instability in assigned accounts
ยทย ย ย ย ย ย Proficient in MS Office applications and any ERP software as an end-user.
ยทย ย ย ย ย ย Self-directed and ambitious achiever.
ยทย ย ย ย ย ย Meeting targets effectively.
ยทย ย ย ย ย ย Skilled in thriving under deadlines and contributing to change management showcasing strong interpersonal teamwork.