Process Improvement Specialist

Join Our Team as a Process Improvement Specialist
Drive Operational Excellence and Shape the Future of Efficiency!

Are you passionate about enhancing organizational performance and transforming workflows? Are you skilled in identifying inefficiencies and leading impactful change? If so, we have the perfect opportunity for you!

Position: Process Improvement Specialist
Location: Charlotte, NC
Employment Type: Full-Time

Why Join Us?

At BHS North America, we are at the forefront of innovation, delivering exceptional solutions that optimize operations and exceed expectations. As a Process Improvement Specialist, you'll play a vital role in advancing our mission of operational excellence and customer satisfaction.

Your Impact

As a Process Improvement Specialist, you will:

• Analyze and Innovate: Evaluate workflows, collect data, and identify opportunities to enhance efficiency and effectiveness.
• Lead Change: Design and implement solutions like process redesigns, automation, and technology upgrades while gaining buy-in from key stakeholders.
• Champion Customer Satisfaction: Collaborate with our Service Manager to continuously elevate customer experiences.
• Support Excellence: Contribute to cross-functional initiatives and drive continuous improvement efforts across the organization.
• Communicate Effectively: Maintain open, transparent communication with leadership to share progress, challenges, and opportunities.

What We’re Looking For

To thrive in this role, you’ll need:

• Education: B.S. in Business Administration, Operations Management, Engineering, or a related field.
• Experience: Proven track record in process improvement, business process reengineering, or similar roles.
• Skills: Strong problem-solving, customer service, and communication abilities.
• Tech-Savviness: Comfort with leveraging technology to streamline workflows.
• Independence: Ability to work autonomously and manage multiple priorities.
• Flexibility: Willingness to travel regularly and adapt to various environments.

Physical Requirements

• Comfortable working on computers for extended periods.
• Ability to travel frequently and navigate diverse physical environments, including factory floors and client offices.
• Capable of lifting up to 25 pounds occasionally.

Why You’ll Love Working Here

• A collaborative, innovation-driven culture.
• Opportunities for professional growth and development.
• The chance to make a tangible impact on our operations and customer success.

Ready to Make a Difference?
If you're ready to take on a challenging and rewarding role, we’d love to hear from you! Apply now to join our team of dedicated professionals and help us redefine operational excellence.

Apply Today and Be Part of Something Transformative!