Process Improvement Specialist - Business Integration - US REMOTE

Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department Overview

At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
Job Description

NOTE: Candidate may live remotely anywhere in the US with access to a major airport as necessary for travel

Overview:

Define operational and strategic approaches to ensure business success by managing, sustaining and continuously improving business processes. Collect and evaluate operational, service, and performance data to identify trends and areas for improvement. Determine current performance, forecasts future performance and build and manage detailed project plans to implement improvements and/or corrective actions. Analyze new business requirements and identify and recommend the most effective approach and resolution to implementation and/or potential issues.

 

Responsibilities:

• Optimize the delivery of Motorola Solutions products or services

• implement best practices and processes to Improve consistency and quality of postsale deliverables

• Identify, consolidate and document lower-level processes/best practices

• Work with a team of sales, presale, engineering and system integration stakeholders to establish an optimal presale and deployment workflow across North America

• Coordinates with departmental or cross-functional teams, focused on delivering new or upgraded tools and processes

• Participates in process development cycles and project reviews, status meetings, and communicates project status

• Assist in the development of business plans, strategies, and approaches to take advantage of business opportunities

• Define short and long-term tool roadmaps to support the optimal workflow

• Analyze complex issues and contribute new ideas to improve the operational efficiency and performance of the business

• Contributes to the development of project best practices

 

Additional Skills:

• Experience with at least one of the following: Public Safety communications systems, Cellular infrastructure, Military communications, Civil construction or IT Networks

• Proficient in Microsoft Office (WORD, Excel, PowerPoint & Project)

• Experience with Motorola’s System Integration practice and business tools and processes is a plus.

• PM Masters Certificate is a plus. PMP is highly desired. PMP and/or Certified Associate in Project Management (CAPM).

• Understanding of two-way radio / cellular infrastructure communications products, services, and systems is a plus.

• Understanding of local public safety customers, such as police, fire, and emergency medical services, is a plus.

• Must be a self-motivated team player able to work effectively with general guidance toward objectives.

• Must have excellent interpersonal, presentation, and negotiation skills

#LI-AB1

#LI-REMOTE

Basic Requirements

• Bachelor’s Degree and 3+ years of project or engineering management experience

• OR 5+ years of project/program management or engineering experience

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

Travel Requirements10-25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.