Process Improvement Specialist (Sales)

About Us

Here at JOLT, we’re on a mission to make it faster, easier, and simpler for the world to switch to Electric Vehicles. Electric Vehicles (EVs) will play a pivotal role in supporting a future based on renewable energy. That’s why we are building a large-scale network of 100% renewable powered, free, EV charging stations to make charging more convenient, fast and affordable.

We are seeking a skilled Operations Specialist with sales and continuous improvement experience to join our team. The ideal candidate will have experience with sales operations, Salesforce.com and ideally various outdoor media CMS platforms. This role will support our sales team with administrative and supportive tasks to allow them to focus more on selling. A big part of the role is to help us grow rapidly by driving continuous improvement and drive automation of these processes. This is a global role, based in Sydney, Australia.

Responsibilities:

• Develop and implement strategies to enhance operational efficiency, streamline processes, and improve campaign performance.
• Track and report on sales metrics and performance.
• Coordination of sales related events and meetings that need admin support
• Manage and execute advertising trafficking operations for digital outdoor media campaigns, including ad campaign setup, trafficking, targeting, and optimisation.
• Collaborate with internal teams, including sales, marketing, and creative, to ensure accurate, timely and seamless campaign execution and delivery.
• Monitor and optimise ad performance to achieve campaign goals. Provide regular reports and insights to stakeholders.
• Troubleshoot and resolve any issues related to ad delivery and placement.
• Generate reports and provide insights on campaign performance.
• Assist the sales team with CRM data entry and management.
• At times, prepare sales presentations and proposals.
• Work with sales and other areas to attain approvals for ad media
• Coordinate and schedule meetings with clients.
• Handle incoming inquiries and assist in resolving client issues.
• In Salesforce ensure organised records of sales activities and transactions, nudge sales people where needed.
• Run MOVE scores for any sales proposals and Post campaign reports 
• Post Campaign Reporting until automated

Requirements

• Proven experience in sales operations particularly within digital environments.
• Strong attention to detail and organizational skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Excellent communication and collaboration skills.
• Proficiency in using Salesforce and other sales tools.
• Strong administrative skills, with experience in supporting sales teams.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Proactivity and willingness to problem solve 
• Experienced in Operational Excellence and Continuous Improvement, ideally with driving automation
• Experience with digital advertising platforms.
• Knowledge of programmatic advertising and audience targeting.

Preferred Qualifications

• Bachelors degree in related field advantageous

What's on offer?

• Opportunity to be a part of a purpose-led business making real global impact
• Australian-based energetic, engaging, and welcoming team in a start-up environment
• Competitive salary with generous bonus program
• Flexible work hours
• Well funded, early-stage business with growth opportunities

Location and reporting line:

The role is based in our global Headquarters in Sydney CBD (Martin Place) and reports to our Global Head of Operations. We in general work at least three days per week in the office.

To Apply

We're trying to make a difference at JOLT and need entrepreneurial team players who can problem-solve and thrive in ambiguous environments. Even if you don't think you're the perfect fit - that's ok! If you're passionate about what we're doing at JOLT, we want to hear from you!

Our customers come from all backgrounds and it's important that our staff do too. If you think you could add value to our organisation, apply now and let us know why JOLT is the right fit for you.