Process Mapping Consultant

About Us:

Radiant Digital delivers technology consulting and business solutions for commercial and government clients.

Our flexible delivery model allows us to provide end-to-end solution delivery, single project execution, and, or strategic resources.

CMMI Maturity Level III and ISO 9001 – 2015 certified.

Responsibilities:

Level of Education: 2–4-year degree

Years of experience in Position Title: Minimum 15 years of process mapping experience; Proficiency in using process mapping tools and techniques to create accurate and detailed visual representations of workflows.

Other Experience: Public Service experience and Grant Management experience

Certification(s): No Certifications required

DESIRED SPECIFICATIONS: Not required, but desire experience in these specifications for this position.

Process Improvement: Proficiency in process improvement with a focus on enhancing existing processes to increase efficiency and effectiveness

Analytical Skills: Ability to interpret data, identify trends, and draw meaningful conclusions from process information

Communication Skills: Effective communication with stakeholders at all levels to gather information, present findings, and gain buy-in for process improvements

Technical Skills: Familiarity with relevant software tools like Microsoft Visio, BPMN modeling tools, and data analysis platforms

Technical Writing: Experience in writing technical documentation to include the creation of clear and concise artifacts for processes, procedures, and reports

Problem Solving Skills: Ability to identify root causes of process issues and develop practical solutions

Requirements:

Responsibilities:

Key responsibilities of the Process Mapping Business Analyst may include, but not limited to, the following:

Gathering data: Conducting interviews with stakeholders, observing workflows, and collecting data on process steps, timings, and decision points.

Process mapping: Creating visual representations of processes using tools like flowcharts, swimlane diagrams, and BPMN notation, clearly depicting the sequence of activities and decision points.

Analyzing process data: Identifying areas of inefficiency, redundancy, delays, and potential cost reductions within the mapped processes.

Identifying improvement opportunities: Proposing solutions to address issues discovered in process analysis, such as automation, simplification, or re-designing workflows.

Facilitating Process Improvement Workshops: Leading discussions with cross-functional teams to gather feedback and collaboratively develop process improvement plans.

Documenting process changes: Creating clear and concise documentation of revised processes and ensuring proper implementation and training.