Process Specialist

ABOUT US
Infosys BPM ( www.infosysbpm.com ), the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

Infosys BPM is committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
We provide adjustments including alternate formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats) or have an enquiry about the support provided, please contact HR Team on 02 8913 5900 or email to [email protected]

Role- Content Specialist

Responsibilities:

• Perform authoring procedures on content management platform and support deployment of approved content through established processes/guidelines/style guides
• Publish web page as per publishing standards / requirements
• Documentation of SOPs and key process learnings, improvement ideas
• Develop content strategy aligned with short-term and long-term marketing targets
• Collaborate with marketing and design teams to plan and develop site content, style and layout
• Identify the impact of requested changes to content, and execute those changes safely and quickly.
• Troubleshoot and help address bugs, errors, and other issues related to content display.

Requirements:

• Bachelor's degree in marketing, communications, or similar.
• A minimum of 2-4 years of experience in workflow driven content management operations on platforms similar to Drupal/AEM/Wordpress etc.
• Knowledge of HTML, CSS and similar web technologies.
• Javascript knowledge is good to have
• Basic know-how of Adobe Photoshop is good to have
• Excellent computer skills with MS Office
• Excellent written and verbal communication skills.
• The ability to keep abreast of content and consumer trends and advancements in technology ABOUT US
  Infosys BPM ( www.infosysbpm.com ), the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
  Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
  Infosys BPM is committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
  We provide adjustments including alternate formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats) or have an enquiry about the support provided, please contact HR Team on 02 8913 5900 or email to [email protected]
  
  Role- Content Specialist
  
  Responsibilities:
• Perform authoring procedures on content management platform and support deployment of approved content through established processes/guidelines/style guides
• Publish web page as per publishing standards / requirements
• Documentation of SOPs and key process learnings, improvement ideas
• Develop content strategy aligned with short-term and long-term marketing targets
• Collaborate with marketing and design teams to plan and develop site content, style and layout
• Identify the impact of requested changes to content, and execute those changes safely and quickly.
• Troubleshoot and help address bugs, errors, and other issues related to content display.
• Requirements:
• Bachelor's degree in marketing, communications, or similar.
• A minimum of 2-4 years of experience in workflow driven content management operations on platforms similar to Drupal/AEM/Wordpress etc.
• Knowledge of HTML, CSS and similar web technologies.
• Javascript knowledge is good to have
• Basic know-how of Adobe Photoshop is good to have
• Excellent computer skills with MS Office
• Excellent written and verbal communication skills.
• The ability to keep abreast of content and consumer trends and advancements in technology