Process Writer (Onsite)

May Mobility is entering an exciting phase of growth and our team is expanding quickly. While we are in an exciting phase of growth and scaling, having  proper documentation is going to be key for the team and that’s where you come in as a Process Writer!  This is a unique opportunity to play a prominent role in the development of a fast growing company.

Job Responsibilities

May Mobility looks for team members that are motivated by making a complete working system and finding ways to use their know-how to improve our products and instructions. Our engineers and team members are cross-functional: understanding and contributing to multiple parts of the system even if their focus might be one or two parts. 

• Develop comprehensive documentation that meets organizational standards 
• Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content (both written and images) 
• Write user-friendly content that meets the needs of target audience this could be internal stakeholders, end users or third party clients 
• Evaluate current content and develop innovative methods for improvement
• Research, outline, write, and edit content, working closely with various departments to understand requirements
• Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
• Develop content in alternative media forms for maximum usability, with a consistent voice across all documentation
• Create diagrams to illustrate complex engineering concepts and technical information in a  concise and approachable way

Required Qualifications: 

• Minimum 2 years of experience in a previous process writing or technical writing role 
• Experience in automotive or technology industry 
• Excellent communication and documentation skills
• Experience working in Google Suite 
• Experience in writing documentation and procedure manuals for various audiences
• Proven ability to quickly learn and understand complex subject matter
• Ability to handle multiple projects simultaneously