Processing Team Lead - Flash

At Mr. Cooper Group, You Make the Dream Possible.

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Join us and make the dream of home ownership possible!

Provides quality loan processing, reviewing files for adherence to underwriting standards and ensuring completeness of submission. Will contact borrower and / or mortgage broker to collect necessary documentation and act as a liaison between origination staff, underwriters, and customers to effectively close loans.

Essential Job Functions

• Processes loans from set-up to closing by verifying, compiling and entering borrower information in to loan processing systems, all with the highest possible level of efficiency and accuracy. Will Maintain ½ a processing pipeline.

• Key point of contact for Teams escalations and front line questions from the staff.

• Verifies and analyzes loan documentation including income, credit, appraisal, and title, while maintaining strict compliance with all applicable federal and state regulations. 

• Interacts with Mortgage Professionals to obtain information from the borrower or to seek clarification about documents in the file. Contacts borrowers to obtain missing or incomplete information, as required. 

• Identifies and resolves discrepancies in files. 

• Records data to track the status of loans in processing and clears conditions according to a pre-approved list of conditions that may be cleared by processors. 

• Submits loan application files to underwriting for approval & Submits approved mortgage loan files to closing for settlement.

• Coordinates with Processing Manager to ensure team goals and objectives are met. Assists Processing Manager with new employees, work with other stakeholders in the process and act as a Subject Matter Expert within the process.

• Provides clear communication to processors, underwriters, mortgage professionals and borrowers regarding documents needed for mortgage loan files to ensure quick turnaround time. Provides training and assistance to Processors to help them improve their performance.

• Cares for non-public information (NPI) regarding borrowers and ensures all applicable internal NPI policies and procedures are followed and confidentiality of borrower information is maintained.

• Leads other processors in day-to-day activities by coordinating work and assisting team in completion of various tasks including faxing, photocopying, filing and phone support. 

Education/Experience Requirements

• Bachelor’s degree with major course work in a related discipline or equivalent combination of job experience & education.

• 3 to 5 years previous mortgage loan processing experience.

• Excellent computer skills required, including proficiency with various loan processing systems and word processing software.

Job Requisition ID:

022772

Job Category:

Originations

Primary Location City:

Lewisville

Primary Location Region:

Texas

Primary Location Postal Code:

75067

Primary Location Country:

United States of America

Additional Posting Location(s):

Lake Forest, CA