Procurement Projects & Support Lead

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Hybrid

Job Description

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
• Retirement savings benefit
• Rewarding culture that values wellness and well-being
• Performance Bonus
• Global network of industry experts
• Extensive training resources

Job Description:

We’re looking for a Procurement Projects & Support Lead to join our Procurement Shared Services team at MBPS. In this role, you are expected to lead MBPS Procurement design and process transformation end-to-end.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

• Thought leadership on building an outsourced Procurement Shared Service model, including end-to-end process streamlining, establish best practice functions like supplier relationship management, take performance and spend analytics to the next level, and automation opportunities.
• North America Stakeholder Management and Issue Resolution end to end, across all levels of the organization.
• Manage cross-functional teams supporting transformation projects, Ivalua implementation, Quality and Performance.
• Accountable for being the expert and advisor for MBPS Intake to Contract and P2P, taking into account nuances of each market and ensuring a smooth service delivery.
• Accountable for anticipating complex business and regulatory issues across all markets supported by MBPS that may arise as part of the Intake to Contract and P2P implementation.
• Manage the risks and conflicting interests of global and regional stakeholders, and ensure strategies and solutions are negotiated for the best outcomes for Procurement.

Qualifications:

• 10 years+ in leading complex Procurement transformation initiatives end to end. Demonstrated understanding and application of procurement and contracting principles and best practices
• Senior stakeholder management experience, in a shared services space and ideally for North America stakeholders. Work in a cross-functional global team environment and collaborate effectively across different organizational levels, functions, businesses, and geographies to realize procurement goals
• Deep expertise and working experience in implementing procurement systems and tools and creating, executing Procurement Shared Services strategy
• Expert in P2P workflow process and systems implementation
• Excellent analytical skills with the ability to develop complex cost model and come up with actionable cost-optimization recommendations
• Builds strategic partnerships with internal clients and vendors; builds buy-in and engagement with key stakeholders
• Communicates complexity with clarity and ease; articulates a clear view of concepts, ideas, and objectives; able to interface with different stakeholders at all levels; represents the company externally with confidence; skilled in both oral and written communication

Nice to Have:

• 5+ years experience with Agile methodology
• Relevant accreditation (e.g: in Procurement, P2P certifications, Project management, Change Management, Process Management, etc.) preferred

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM
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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].