Product Analyst

Intergo Telecom Ltd, a fast-growing Telecom start-up with a strong presence in the industry, is seeking a detail-oriented and analytical professional to join our team as a Product Analyst. As a Product Analyst, you will play a vital role in gathering and analyzing data to drive strategic product decisions and improve the overall customer experience. You will work closely with cross-functional teams, including product managers, engineers, and designers, to identify insights, define product requirements, and optimize product performance. You will be involved with Intergo Telecom's two main products: SMS.to and Telxi.com.

Responsibilities:

• Collect and analyze user data, market trends, and competitor insights to identify improvement opportunities for our products
• Assist in defining and prioritizing product requirements based on user feedback, data analysis, and business objectives
• Create and maintain product roadmaps, feature backlogs, and release plans
• Work closely with the product team to develop user personas, user stories, and acceptance criteria
• Conduct user research, usability tests, and A/B experiments to validate product hypotheses and gather user feedback
• Monitor and analyze product performance metrics, customer feedback, and support tickets to identify areas for improvement
• Collaborate with cross-functional teams to ensure timely delivery of product features and enhancements
• Stay up-to-date with industry trends and best practices in product management and user experience design

• Bachelor's degree in Business, Computer Science, or a related field
• Prior experience as a Product Analyst or similar role in the technology industry
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights
• Familiarity with product management methodologies, agile development processes, and user-centered design principles
• Proficiency in data analysis tools and techniques, such as SQL, Excel, or data visualization tools
• Excellent communication and collaboration skills to work effectively with cross-functional teams
• Detail-oriented and highly organized with the ability to manage multiple projects and priorities
• Passion for technology and staying up-to-date with industry trends

• Flexible working hours
• Growing company with the potential for professional development
• Attractive remuneration package
• 20 days annual paid leave
• Flat hierarchies
• Excellent multi-cultural environment
• Respect for work-life balance
• Hybrid or Fully remote opportunity