Product Analyst

Product Analyst

PayTrace- Remote US

What you'll be doing:

• Data Analysis: Collect, analyze, and interpret data related to product usage, product issues, user behavior, and market trends. Utilize various data analysis techniques and tools to identify patterns, trends, and opportunities for product enhancement.

• Performance Evaluation: Monitor and evaluate product performance metrics, such as adoption rates, user engagement, conversion rates, and revenue generation. Identify areas of improvement, potential bottlenecks, and growth opportunities to optimize product performance.

• User Insights: Conduct user research, including surveys, interviews, and usability tests, to gather insights into user preferences, pain points, and needs. Translate user feedback into actionable recommendations to inform product decision-making and prioritize feature development.

• Competitive Analysis: Conduct comprehensive analysis of competitor products and market trends to identify gaps, benchmark against industry standards, and propose innovative solutions. Stay updated on industry developments and best practices within the fintech sector.

• Reporting and Visualization: Create reports, dashboards, and data visualizations to effectively communicate key findings, trends, and recommendations to cross-functional teams and stakeholders. Present complex data in a clear and concise manner.

• Collaborative Partnership: Collaborate closely with product managers, developers, designers, and other internal and external stakeholders and vendors to understand product requirements, contribute to product roadmaps, and ensure data-driven decision-making throughout the product development lifecycle.

• A/B Testing and Experimentation: Plan, execute, and analyze A/B tests and experiments to measure the impact of product changes and feature enhancements. Use findings to iterate and optimize product experiences for improved user satisfaction and business outcomes.

• Documentation: Maintain accurate documentation of product analysis processes, methodologies, and findings. Ensure data integrity, consistency, and reliability throughout analysis activities.

What we need from you:

• Bachelor's degree in Business, Economics, Computer Science, Mathematics, Statistics, or a related field or related experience. Advanced degrees or certifications in data analysis or business analytics are a plus.

• 2+ years as a Product Analyst or in a similar analytical role, preferably within the fintech or financial services industry.

• Proficiency in data analysis tools and languages such as SQL, Python, R, or similar. Experience with data visualization tools like Tableau, Power BI, or Looker.

• Knowledge of Card Brand Enhancements is strongly preferred.

• Strong analytical and problem-solving skills, with the ability to derive insights from complex data sets and identify actionable recommendations.

• Familiarity with statistical analysis techniques and experimental design principles.

• Excellent communication skills, with the ability to effectively present findings and insights to technical and non-technical stakeholders.

• Strong attention to detail and ability to work with large datasets, ensuring accuracy and data integrity.

• Knowledge of financial technologies, including payments, digital banking, investment platforms, or similar domains.

• Proactive and self-motivated with a passion for continuous learning and staying up-to-date with industry trends and emerging technologies.

• Ability to work collaboratively in a fast-paced and agile environment, managing multiple priorities and meeting deadlines.

Salary Range: $53,803- $75,000

Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

What we offer: 

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage

• Flexible Paid Time Off

• 401(k) + Match

• Mental Health Support & Well-Being Program

• Paid Maternity & Paternity Leave

• Education Assistance

• Company-funded Lifestyle Spending Account

Please note: North is a US based company and no sponsorship is available for this position at this time.

PayTrace by North. Payment and ACH processing, virtual terminals, and more.

Who we are:

PayTrace by North, your B2B payments experts, transforms financial and accounting processes to future-proof your business. With advanced payment automation solutions and a user-friendly API, they help B2B companies become more efficient, successful, and profitable. Processing more than $48 billion in payment transactions, PayTrace is committed to providing easy-to-use payment solutions and merchant services, with built-in PCI compliance and security, and 5-star service.

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.

To learn more about North and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands

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