Product Analyst

Our ideal candidate will be someone who enjoys a fast-paced, high performance team environment and has the drive and initiative to succeed. This position would be a perfect fit for someone who enjoys applying extensive analytic, business, and product defining skills to enhance or develop products and services. You should apply if you are a thought leader who is innovative, logical and aware of current privacy/compliance laws and one who has the ability to participate and contribute to all facets of the product life cycle either independently or as part of a team.

What you'll be doing:

• Assisting Product Management, Software Engineers and Architects execute on strategies to deliver value and innovation to our customers.
• Writing requirements, creating user stories and providing support in daily stand-ups and SCRUM meetings.
• Contributing as a sounding board to a Product Manager or the Business Lead on setting priorities and coordinating feature backlogs for Sprint planning.
• Enhancing and/or developing First Orion empire products and services.
• Data analysis, reporting, and technology implementations using industry leading principles, methodologies, and programs.
• Leading the effort in translation of software features into technical requirements.
• Serving as an extension to the Product Management Team and uses the tools of record and methodology set forth by the Product Management Community Leader throughout the Software Development Lifecycle.
• Researching and developing an understanding of First Orion's products, tools, and processes
• Working closely with the development team to clarify documented requirements and understanding the architecture and interfaces necessary to meet all business and product designs and requirements.
• Backlog grooming and participating in grooming sessions with Product Managers
• Using the Agile Methodology and Scrum within the Software Development Life Cycle
• Ensuring product requirements and user stories are in synch with production level services and Products
• Ensuring product requirements and enhancements are logged and managed in Confluence and Jira application instances for purposes of product roadmap planning
• Managing and maintaining Jira backlogs for each product/instance to ensure that features are managed and scheduled for current and future development sprints and align to ongoing roadmap planning activity
• Prioritization of stories and epics with Product Management
• Working with business stakeholders to design both business and product health KPIs for alert monitoring and reporting for products, solutions, and internal systems
• Assisting with the validation and delivery of products or enhancements
• Performing high-level testing to discern if the success criteria are met for the product, solution or system developed
• Clearly defining User Stories and Acceptance Criteria of new products and features
• Providing post-project support
• Triaging/troubleshooting problems
• Issuing/bug tracking
• Efficient and Effective Solution Delivery Process
• Promoting Continuous Improvement using customer, stakeholder, and business lead feedback, as well as intake of industry standard shifts

What you'll need:

• Bachelor's Degree in a quantitative or business field (Marketing, Business, Math, Computer Science) or related degree programs (e.g. Instructional design) and/or 3-5 years of relevant work experience
• Experience with requirements definition and data/data products
• Working knowledge of software development and structured data
• Ability to communicate findings
• Project management skills
• Extensive analytic, business, and product defining skills
• Proficient computer skills, Microsoft Office Suite

Bonus Points:

• Prior Internships completed
• Knowledgeable in the Agile Methodology and Scrum
• Knowledgeable with Atlassian Software Development Suite (Confluence/Jira/Bit Bucket)
• Knowledgeable in building business models and forecasting
• Telecom experience

Company Benefits:

Our work environment is energetic, focused, fun, and collaborative. We've created a special culture where trust and transparency are the key and employees are empowered to make their own decisions. Our people are passionate about what we do and have an indomitable spirit to get things done. Everyone is a part of the big picture here.

First Orion has been voted a Great Place to Work with top rankings in every category! Learn more about what our employees have to say on our First Orion Glassdoor page!

At this time, we are not able to sponsor visas, such as H-1B, for this particular position, Product Analyst. First Orion is interested in every qualified candidate who is eligible to work in the United States. First Orion's immigration sponsorship policy is applied in a nondiscriminatory fashion regardless of race, gender, ethnic origin, or any other classification protected by law. First Orion is an Affirmative Action and Equal Opportunity Employer.