Product Analyst

Description

The Product Analyst is responsible for understanding and documenting software requirements to enhance solutions and products. While working alongside Tyler's Meeting Manager team, the Product Analyst handles duties of moderate scope and complexity. The Product Analyst is expected to produce output on time and with a high level of quality on projects which align customer needs to software enhancement. The Product Analyst provides context to system requirements and contributes to backlog refinement. The Product Analyst works within parameters, using pre-established systematic processes. Impact of work may affect other projects and deadlines.

Responsibilities

• Provide Business Value by solving market problems to meet current and potential client needs.
• Gather requirements of moderate scope and complexity from a variety of sources to support product development process.
• Communicate information in the form of User Stories that support user needs, program functions, test cases and steps required to develop or modify systems.
• May research and analyze projects for new features based on system requirements defined by business system's owners.
• Design requirements and documentation with foresight for the future maintainability and growth of the software.
• Work closely with the Product Owner to manage customer enhancement requests and expectations.
• May act as a liaison to clearly communicate ideas between technical and non-technical stakeholders.
• Embrace learning and growth to gain expertise in position.
• Occasional travel required.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement.
• A minimum of 1 year of experience in software or related field, including but not limited to writing and documenting client specifications.
• Knowledge and understanding of the full software development lifecycle and associated methodologies helpful. Experience using Agile SCRUM development processes.
• Strong analytical and problem-solving skills.
• Strong planning and organizational skills involving the ability to manage multiple work tasks effectively.
• Keen attention to detail.
• Strong time management skills.
• Strong written or verbal communication of technical and non-technical information.
• Basic knowledge and experience with data modeling, relational databases concepts, and understanding SQL queries.
• Proficient with Microsoft Office.
• Ability to work independently as well as collaborate in a team as well as across functional groups.
• Ability to be effective in a fast-paced environment.
• Understand and prioritize requirements and information, based on input from a variety of sources.
• Work independently as well as in a team.
• Maintain a positive team player attitude.
• Manage multiple tasks at once while staying calm and on-pace.
• Constantly learn new business processes.
• Proactively listen to client feedback and determine the best way to meet the requirements.
• Adapt to changing products and environments.