Product Analytics Lead

What we’re looking for

We’re looking for a Product Analytics Lead who’s curious about data and passionate about building customer-centrics products.   You will be an integral member of our product led growth strategy, working with teams that span across our Self-Serve and Enterprise products.  This is an opportunity for the right person to help evolve our product data and infrastructure in order for our product teams to make data-driven decisions. You will report to the Director of Product Growth & Analytics.

What you’ll be working on

• Use SurveyMonkey’s data to create statistical inference and/or modeling techniques to help identify key patterns in user behavior in order for us to inform product and business recommendations
• Create models that will help design the right set of product led growth (PLG) experiments or analyses to evaluate the success of new features, and other products
• Build and optimize virality models to guide our PLG experiments
• Work with the BI and Data Engineering teams to build out our data pipeline and feedback loops
• Own data models, dashboards, and other data artifacts with a responsibility to keep them up-to-date
• Uncover insights that help us understand our customers better
• Build collaborative, influential relationships and processes with cross functional teams such as Business Intelligence (BI), Business Systems, Data Engineering, Finance, and more.

We’d love to hear from people with

• 6+ years of work experience in data analytics/science or other relevant fields
• Experience with data querying languages (e.g. SQL) scripting languages (e.g. Python), and/or statistical/mathematical software (e.g. R)
• Experience with tools such as Amplitude, Tableau, Salesforce, etc.
• Experience in building predictive models 
• Comfortable in transforming raw data to build new data sets 
• Familiarity with optimizing product funnels, running experiments, building dashboards that share meaningful results and outcomes.
• Have a bias for using the right tools to get the job done with efficiency.  You have experience making tradeoffs between speed and accuracy.
• Have worked in a fast-growing start-up
• Have experience at a PLG environment  (a plus if you’ve build virality models)
• Strong communicator, verbally and written, with the ability to break down complex topics into simple solutions and ideas

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