Product Associate

Company Description

Are you ready to be a big part of something big?

Audience360 is Australia’s leading provider in exclusive branded audiences derived from Australia’s most trusted brands. Our audiences are 100% transparent, displaying true intent behaviors with the ability to scale across all channels.

Forming exclusive data partnerships with major Australian publishers including Carsales and Webjet Audience360 is able to offer advertisers unique and targeted opportunities to reach the most relevant consumers

The purpose of this role is to assist in the implementation and delivery of digital audience targeted programmatic media campaigns as well as deliver administration support to sales managers.

What’s on offer: 

• A place where you can move your career forward, where you’ll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world. 
• The support of a highly engaged, high-performing team including a leadership team that’s you’ll actually have face time with. 
• 22 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave, six weeks paid gender transition leave
• We’re proud to be recognised as one of Australia’s Best Workplaces™ by Great Place to Work®, a Family Friendly Workplace, a WORK180 endorsed employer for women and WGEA Employer of Choice for Gender Equality.

Job Description

What you'll do

This is your opportunity as the Product Associate to assist in the development and management of our products throughout their lifecycle. This role involves working closely with cross-functional teams, including technology, marketing, sales, and ad-operations to ensure the successful launch and continuous improvement of our products.

• Assist in gathering and defining product requirements based on market research, customer feedback, and internal stakeholder input.
• Prepare and maintain comprehensive documentation for product features, functionality, and specification along with regular reports on product performance, market trends, and customer feedback.
• Collaborate with the Product Manager and engineering team to develop and refine product specifications, participating in the development of product roadmaps and timelines.
• Coordinate with cross-functional teams to ensure a smooth product launch, assisting in the development of go-to-market strategies, including pricing, positioning, and messaging. 
• Assist in the development of product updates and enhancements based on performance data with the use of performance metrics to identify areas for improvement & gathering customer feedback and conduct usability testing to inform product enhancements.
• Serve as a point of contact for customer inquiries and support issues related to the product.

Qualifications

What we are looking for?

A detail-oriented, proactive individual who is passionate about delivering exceptional products to our customers.

• Solid experience in product management, product development, or a related role.
• Experience in product documentation using platforms such as confluence
• Good understanding of agile methodology.
• Exposure to or understanding of digital advertising eco-system (A bonus).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced, cross-functional team environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with product management tools (e.g., JIRA, Trello).
• Passion for technology and product development.

Additional Information

A few other things we want to let you know about...

• Audience360 is an equal opportunity employer who prides themselves on fostering a diverse and inclusive workplace. We encourage everyone of all ages, genders and backgrounds to apply. If you’re a candidate with a disability or you’ll need some adjustments to be at your best, let us know how we can provide you with additional support.
• We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time. We are open to this conversation during our recruitment process if you want to know more just ask!
• We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.
• Successful candidates are required to undergo a National Police Record check and must have full-time Australian working rights on an ongoing basis.

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