Product Assurance Specialist (Product Development Console Testing)

ETC currently has an opening for Product Assurance Specialist to join our R&D Entertainment Controls Development team located in Madison, WI. The position involves supporting product development, testing new products, and providing (internal) technical support.

We are looking for detail oriented individuals with computer skills, familiarity with lighting control desks like Eos or ColorSource, a fondness for troubleshooting networked systems, the ability to work effectively in a team environment and solid communication skills. A high level of curiosity and creative problem solving skills are essential.

Come join the fun at ETC where we offer a laid back, clean, climate-controlled environment, paid time off and fantastic benefits on day one of employment, and some of the best co-workers around! You can submit your application and learn more about our history, our products, and our future at www.etcconnect.com

Representative Responsibilities:• Gain knowledge on a specific product(s) within a product family• Develop Product Assurance Plans for a specific product(s)• Analyzes test cases and provides regular progress reports• Support the product development and maintenance release process through validation testing to assure the quality of the product• Execute test scenarios to uncover product design defects• Report product defects via defect tracking database, following defects to resolution• Acquire and maintain test equipment• Provide technical support to internal and external customers• Perform assigned project tasks under the supervision of more senior-level Product Assurance Specialist• Participates in the ISO on the job training• With assistance provide task completion time estimates• Become familiar with tools and applications utilized within R&D• Become familiar with a specific Product family within R&D• Learn department and corporate policies, procedures and plans• Schedule and attend identified training classes• Performs other duties as assigned• Completes special projects and assignments in a positive and timely manner

Minimum Qualifications• Technical Associates Degree with 0 - 3 years of job related experience or• 2 years of Technical Theater or industry experience• Experience in a team environment• Demonstrates basic written/verbal skills• Listens/gives constructive feedback• Good group interaction skills• Participates as a team member, works effectively in a team environment• Ability to follow directions and project plans• Grasps technical concepts and asks for clarification and direction when needed• Demonstrates basic troubleshooting skills