Product Business Analyst

As a Product Management Business Analyst for the Homecare Homebase Platform, you care about the details. Because you care about making the lives of nearly 200,000 users better, you strive to listen to their needs and to understand their challenges. Once you do understand, you jump into action with your team and outline the most important problems to solve for customers. As you gather numerous stakeholder perspectives, you continue our legacy of delivering exceptional and innovative products.

Your blend of business and technical savvy, understanding of Homecare Homebase and our customer's business objectives, and your drive to execute makes you successful.

Day to day, you are responsible for exploring and outlining the business needs of our users. That includes reading detailed regulations and requirements documentation, collaboration with internal and external stakeholders, and ensuring smooth communication among your peer product management teammates.

Duties:

• Gather requirements for product modifications and new features from customers, subject matter experts, and internal product team members
• Outline regulatory requirements that define product modifications and new features and champion them through the development lifecycle
• Answer questions and research issues from internal staff
• Assist with managing product roadmaps and backlogs
• Ongoing collaboration with product management and other internal groups to deliver internal/external impact analysis:
  • Product
  • Customer
  • Market

Desired Skills and Experience:

• Excellent communication skills, both written and verbal, ability to translate complex regulatory requirements into plain and unambiguous English
• Ability to synthesize complex research findings
• 2+ years relevant experience
• An ambitious, innovative self-starter with curiosity and passion
• Ability to self-manage multiple initiatives simultaneously
• Excellent organizational and teamwork skills

Preferred Experience:

• 1+ years clinical software experience, preferred
• Home Health, Hospice/Palliative industry experience, preferred
• Experience with Hosting, Identity Management, APIs and cross product services and initiatives, preferred

Other Requirements:

• This position requires travel to customer and non-customer sites (25%)
• HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.