Product Coordinator, Voice Development

WellSaid Labs is the leading AI voice company for enterprise and professional applications. Using carefully sourced voice talent and our own AI advanced platform, WellSaid provides ultra realistic voices that the world’s biggest brands trust to engage listeners. We build AI responsibly and ethically.

You are an experienced program coordinator who is used to playing a critical role in ensuring successful development, implementation, and delivery of complex projects. You develop plans and manage projects to completion taking into consideration customer commitments, development timelines, and budget. You are an adept collaborator – you’ll have a wide range of stakeholders from Sales team members,  Machine Learning Engineers, Customers, and Voice Actors. You are a creative thinker who enjoys working with and building for creators. 

As our Program Coordinator for Voice Development, you will shepherd the creation of custom and marketplace voices from idea to delivery. 

In your day-to-day, you will:  

• Execute the voice development strategy and partner with the Sr. Program Manager on our voices roadmap
• Assist in the creation of custom and marketplace voices from idea to delivery (includes non-English)
• Partner with voice development team on dataset (scripts, performance, audio recordings) creation and delivery for all voices
• Research and build scripts and datasets for continuous improvement of our voice offerings with direction from the Voice Development program manager.
• Special projects for the Voice Development and TTS teams
  
  

To thrive in this role,  you have some combination of the following: 

• 3+ years of experience in an administrative or customer-facing role
• A strong ability to create order from ambiguity
• Experience working on  multiple projects at once with a track record of predictable, on-time, on-budget solution delivery
• Strong cross-team collaboration skills
• Clear, direct communication skills (written and verbal) and you collaborate well with a diverse set of interest groups (actors, researchers, executives)
• Ability to work independently on short and long-term projects
• Organization skills that demonstrate you are process-oriented
• Strong writing and editing skills
• Proficiency in a second language such as German, Spanish, or Portuguese is a bonus!

If you are a quick learner, passionate about your work, and are highly motivated, we urge you to consider applying even if you don’t meet all the requirements listed in this posting.We are open to diversity in backgrounds, but if you come from one of these spaces, we think you might be a good fit: 

• Project or product coordinator experience at a similar stage company
• Experience in media, theater, radio, television or other performance industry
• Experience in academia, literature, or other research industry
• If you’ve ever had a title like “Stage manager, casting coordinator, or production assistant”

To join our team you also:

• Must be a U.S. Citizen or Permanent Resident
• Must pass a pre-employment background check 
  
  

WSL is proud to support an inclusive work environment that emphasizes each team member’s personal and professional growth. Our team is fully distributed throughout the U.S., and we support flexible schedules - work where and when you work best. You’ll have teammates just a Slack message or video call away if you ever need help solving an exciting challenge, or even if you just have a funny story to tell.

As a startup, we strive to be externally competitive with companies at a similar size and stage, and internally fair in our pay practices. The salary range for this role’s listed level is currently $68,000 - $78,000. This represents the target offer range given the scope and experience expectations for this role.  

Other perks and benefits: 

• Competitive salary and stock options
• Full medical, dental, and vision insurance
• Matching 401(k) plan
• Generous vacation policy/paid time off
• Parental leave
• Learning & development stipend
• Home office stipend
  
  

We strongly encourage you to apply! If we feel your skills, experience, and values match, we’ll reach out about meeting with the team. 

During the interview stage, you can expect:

• An initial “phone” screen with the recruiter for this role. 
• An introductory interview with our Sr. Program Manager (30 minutes); if there’s a mutual match we’ll schedule time with the team.
• An interview loop consisting of two interviews (1 hour each, 2 hours total) with members of the Product, People, and Voice Development teams. 

All interviews will be remote via Google Meets; we are happy to make accommodations you might need to feel set up for success in our process.