Product Design Director Growth

Chime is looking for a Product Design Director to lead our Growth Design organization and shape how millions of people discover join and engage with our products.

Growth at Chime sits at the intersection of design data AI and business strategy. In this role you'll lead a team responsible for acquisition onboarding activation engagement and retention experiences that drive meaningful outcomes for both members and the business. You'll partner closely with Product Engineering Data Science Research Content Design and Marketing to identify opportunities launch experiments and scale experiences that create measurable impact.

As a design leader you'll help define what an AI-native growth organization looks like. You'll leverage AI-powered tools and emerging technologies to accelerate insight generation increase experimentation velocity personalize member experiences and unlock new opportunities for growth. You'll foster a culture where human-centered design data-driven decision-making and AI-enabled workflows work together to solve complex problems and deliver exceptional experiences.

This is a highly visible leadership role with direct influence on Chime's growth strategy product roadmap and design culture. If you're energized by building high-performing teams solving ambiguous growth challenges and reimagining how design organizations operate in the age of AI we'd love to hear from you.

The base salary offered for this role and level of experience will begin at $242000 and up to $335000. Full-time employees are also eligible for a bonus competitive equity package and benefits. The actual base salary offered may be higher depending on your location skills qualifications and experience.

• Lead inspire and grow a team of product designers focused on acquisition onboarding activation engagement and retention experiences
• Define and drive the design vision for Growth ensuring alignment with company objectives and long-term member value
• Build a high-velocity experimentation culture by partnering with Product Engineering and Data Science to rapidly test learn and iterate
• Translate complex growth opportunities into clear strategies hypotheses experiments and measurable outcomes
• Champion the use of AI throughout the design process—from research synthesis and insight generation to content creation prototyping and experimentation
• Partner with cross-functional leaders to identify opportunities for personalization intelligent onboarding and AI-powered member experiences
• Establish systems frameworks and design patterns that enable teams to move quickly while maintaining quality consistency and trust
• Balance short-term experimentation goals with long-term product vision platform investments and design excellence
• Mentor and develop designers and managers elevating craft strategic thinking experimentation rigor and leadership capabilities
• Help shape the future of design at Chime by evolving how teams leverage AI data and emerging technologies to create better member experiences

• Significant experience leading and scaling product design teams in consumer technology companies
• A proven track record driving measurable business outcomes through growth experimentation and customer-centered design
• Deep expertise in acquisition onboarding activation engagement retention or monetization experiences
• Strong experience partnering with Product Engineering Data Science and executive stakeholders to define strategy and deliver impact
• Exceptional ability to use qualitative and quantitative insights to inform decision-making and prioritize opportunities
• Experience designing and scaling experimentation programs including hypothesis development test design measurement frameworks and interpretation of results
• Demonstrated success leveraging AI technologies to improve product experiences accelerate experimentation or transform team workflows
• Strong understanding of emerging AI capabilities and how they can be applied to personalization growth engagement and product innovation
• A systems-thinking mindset with the ability to navigate ambiguity connect near-term wins to long-term strategy and influence across organizational boundaries
• Excellent communication storytelling and leadership skills that inspire teams and drive alignment across functions

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What We Do

Chime was created because we believe everyone can Unlock Financial Progress and we want to develop solutions and services to empower people to succeed. The premise upon which we started Chime is simple: basic banking services should be helpful transparent and easy. Our suite of tools and platforms give our members the ability to have more control over their money and to take action toward achieving their financial ambitions. By designing a member-centric banking app with easy-to-understand financial tools we’re creating a more competitive market with options for everyday Americans. We offer access to accounts with no overdraft fees providing members the chance to receive their pay up to 2 days early* with direct deposit build credit history and develop financial literacy to hit their goals—among many other things. Since 2012 we’ve grown our team to more than 1500 Chimers across 3 offices. But more than that we’ve expanded the products and services we offer to our members based on their feedback. And in doing so we’ve disrupted the banking industry and changed the conversation for everyday people about money on a national level. Chime is a financial technology company not a bank. Banking services are provided by The Bancorp Bank N.A. or Stride Bank N.A. Members FDIC. *Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received which may be up to 2 days earlier than the scheduled payment date.

Why Work With Us

We’ve crafted a culture that’s grounded in our core values and always focused on our members. We’re civic-minded innovators who take action to bring people together to accelerate equity and prosperity. We embrace our humanity treat each other with respect and kindness and are driven to make an impact on our members and communities far and wide.

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