Product Design Lead - Design Systems

Job Description J.P. Morgan Chase is looking for highly motivated Product Design Lead focused on design systems to design useful, scalable, and system solutions for internal tools. Financial management tools should demonstrate the same care and craft as consumer software, designed with contemporary user- and human-centered practices.
You will leverage your deep understanding of our shared experience design platform and how it's applied to our digital products. You'll be responsible for guiding other designers, engineers and product owners toward standard and scalable design decisions for internal-facing experiences. In this hands-on designer role, you will collaborate with a multi-disciplinary team that includes researchers, content writers, product managers, engineers, and business partners to create design tokens, components, patterns, and templates that enable JP Morgan to build market-leading product experiences for different personas across our desktop platform.
Product Design Leads are part of multi-disciplinary teams, including experience researchers and content designers, committed to designing the future of banking. Senior Product Designers are expected to be strong partners with Product Owners and Engineers, involved in prioritization, planning, and decisions along the way to execution.
What You'll Do

• Be a leader in the definition and curation of shared design and experiences across all our digital products
• Partner with designers, developers, and product owners to apply and evolve our design patterns Develop thinking through wireframes, visual studies, motion studies, prototypes
• Present and communicate work and recommendations to the larger design organization
• Ensure our design patterns maintain the highest of quality standards
• Build relationships with other design leads and key stakeholders to drive adoption of design patterns Identify opportunities to increase the consistency of our customer experience
• Prioritize work based on needs, impact, and available resources
• Execute processes and produce artifacts the support other members of the team Work collaboratively and contribute to the success of a multidisciplinary team
• Contribute to high performing teams through the development of self and others, emphasizing continuous learning and growth
• Articulating design rationale persuasively in both verbal and written communications Influence others and provide thought leadership on design Research and look for opportunities to solve problems in unusual and innovative ways
• Advocate for Accessibility and Inclusive Design practices
• Support recruiting processes, reaching out to potential candidates, taking part in interviews

Our Desired Profile

• Degree in relevant design discipline (e.g, Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
• 5+ years of enterprise, system-level or design systems experience
• Ability to synthesize complex, interdependent, and sometimes competing needs
• Self-directed; in both planning and structuring your effort, and executing and expected levels of quality, you don't need someone guiding you through the work
• Demonstrated experience with user-centered and human-centered design approaches
• Prior work involves collaboration within design teams (with other designers, ux researchers, and content designers) and cross-functionally with product managers and software engineers
• Demonstrates strong Interaction Design and Visual/UI skills
• Proficiency in adjacent skills such as Information Architecture, User Research, UX Writing, and Prototyping
• Able to show how their understanding of technical constraints and opportunities informed design solutions; familiar with HTML, CSS, and JavaScript
• Advocate for Accessibility Guidelines and Inclusive Design practices
• Portfolio of work available for review

About our team
J.P. Morgan Chase is transforming the future of banking by incorporating strong Product and Design discipline along with emerging technologies into the products and services we create. Our team, which sits within J.P. Morgan's Digital Wealth Management, serves J.P Morgan Private Bank and US Wealth Management clients as well as their advisors. We develop and refine the tools that are essential for helping our clients grow, maintain, and make their money work smarter so they can reach their financial goals. The products we design must add value and strengthen the relationship between our clients and their advisors while adding minimal complexity to their already busy lives. To do our job well, we utilize user-centered techniques to help us break through the industry jargon and bureaucracy and find insights that others can't. We elevate UX not just to solve users' problems but also to use design to steer the product's evolution into a powerful and extensible framework.
About us
J.P. Morgan Chase is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.