Product Designer

At Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.
Building your career? Build it better at Realtor.com®. Join us and help change the world of real estate, one home at a time.
We are looking for a Product Designer to play an integral role in the performance and operation of a high-functioning product team. This role is expected to partner with the Product Manager and Engineering Lead from start to finish, from initial research and understanding of user problems, through scoping and the creation of user flows, all the way to polished pixels, shipped to the hands of our 100 million consumers and real estate professionals.
Our Concierge call center connects consumers with professionals who are best suited to help with their individual needs. When consumers express interest in a listing or seek financial support on Realtor.com, our Concierge representatives get in touch to provide guidance and create matches with the right real estate professional.
This is an opportunity to help build solutions that maximize the effectiveness and efficiency of our Concierge platform while providing a great user experience for our call agents and the consumers they assist. To be successful in this role, you will need to confidently partner with your cross-functional team throughout the full product lifecycle with comfort in all interaction & visual design activities. The person in this role will also join a supportive team of product designers creating solutions for our Agent and Broker customers, as well as prospective home buyers and sellers.
This role reports to the Senior Product Design Manager.
What you'll do:

• Collaborate with a diverse group of stakeholders-including researchers, product leaders, engineers, product marketing, brand, and other designers-on complex problems
• Partner with your Product Manager to be the voice of the user, exploring multiple ideas while also knowing when to bring the work to an executable deliverable
• Quickly collaborate on solutions which materially improve the user experience across products for your team supports
• Lead most aspects of the design process from conception to completion, with the oversight and assistance of senior design leaders
• Articulate the value of design as well as the reasons for your design decisions clearly to design leaders, peers, and your product team
• Regularly seek out and receive design feedback with professionalism and patience. Demonstrate improvements in your craft based on feedback received
• Flexible and willing attitude to temporarily help other product teams with design needs when the need arises
• Leverage our design system and ensure accurate and quality application of the components to your products, while also unearthing needs for new patterns
• Proactively set goals with your manager and pursue learning opportunities and areas of professional interest

What you'll bring:

• Bachelor's degree or equivalent 5+ years relevant experience
• 3+ years working in design industry
• 1+ years of working in a product-led organization
• Portfolio which examples an ever-growing design point of view and which includes examples of interaction flows, prototyping, and high-fidelity work
• Familiar with user-centric processes and design thinking principles
• Experience working on with cross-disciplined teams
• Clear communication skills
• Opinions informed by data and continuous learning, loosely held
• Exemplify a We, Not Me attitude

Do the best work of your life at Realtor.com
Building your career? Build it better at Realtor.com®. Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. People are our foundation-the core that drives us passionately forward. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.