Product Designer

Olo is a leading on-demand commerce platform powering the restaurant industry’s digital transformation and personalizing the guest experience to maximize customer lifetime value. Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. 

We are seeking a talented Product Designer to join our expanding Onboarding team. As a Product Designer, you will collaborate closely with cross-functional teams to design and prototype new user experiences that meet the needs of our enterprise restaurant customers. Reporting to the Associate Director of Design, you will play a critical role in crafting innovative solutions that drive business success.

You can work remotely from anywhere in the U.S. or at Olo's headquarters in NYC.

What You’ll Do:

• Design and prototype new user experiences based on product requirements.
• Communicate solutions visually through sketching, storyboards, and flows.
• Craft rapid prototypes for team communication and user testing.
• Translate UIs across all devices and screen sizes.
• Guide the development and communication of clear design guidelines, patterns, libraries, and assets.
• Validate designs through research, including competitive analysis, data analytics, and interaction with clients and end-users.
• Prioritize different design problems by understanding their significance and influence on our overall ecosystem.

What We’ll Expect From You

• 2+ years of experience in product design.
• Strong understanding of design principles, visual hierarchy, and information architecture.
• Experience working with cross-functional teams, including product designers, engineers, and stakeholders, to deliver high-quality design solutions.
• Excellent communication and collaboration skills, with the ability to explain complex design concepts and rationale to non-designers.
• A strong portfolio that showcases your work, including detailed documentation and examples of the impact your designs had on business outcomes.

Nice to Have Experience:

• Familiarity with rapid prototyping tools
• Experience using design systems
• Familiarity with SaaS and the hospitality industry

About Olo

Olo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80,000 locations. More than two million orders per day run on Olo's platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at olo.com.

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, located in Tribeca.

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $88,744-$127,231 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status. 

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