Product Designer, Associate

Job Description Chase is looking for highly motivated Associate Product Designers to design useful, usable, and desirable products. This is a hands-on designer role, where you will collaborate with a multi-disciplinary team that includes researchers, content writers, product managers, developers, and business partners who share your passion for delivering unique and innovative financial digital products and investing services of all kinds, including trading and advice platforms to support Digital Wealth Management initiatives. No people management will be required.
Associate Product Designers focus on ideation, interaction design, prototyping, and delivery of final designs. They also find opportunities to participate throughout user-centered design processes, and so should have a desire to continually broaden and improve their skills.
What You'll Do

• Design and re-design product experiences for Digital Wealth Management, under the guidance and direction of Experience Leads
• In partnership with UX Researchers and Lead Designers, light participation in upfront user research to better understand user needs and behaviors, and usability testing to see how your solutions work for users
• Ideation and prototyping to explore different options, landing on elegant, and even unexpected, solutions that satisfy requirements
• Diagram the interactivity of the product, including user flows and wireframes
• Detailed design, built upon our Design System, that brings our solutions to life
• Begin incorporating Accessibility and Inclusive Design practices
• Present work, and articulate design decisions, to Design Leads and your specific Product Team

Qualifications / Requirements

• Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design) or a degree in a related field (e.g., Business Administration, Psychology, Sociology, Anthropology, Engineering, etc.) or a certification from a credible bootcamp or similar accelerated learning program
• Follows through on commitments, executing quality work within expected time frames
• Awareness of, and some experience with, user-centered design approaches
• Demonstrated proficiency in Interaction Design, as well as Visual/UI Design or Information Architecture
• Early development in adjacent skills such as User Research, UX Writing, and Prototyping
• Developing understanding of Accessibility Guidelines and Inclusive Design practices
• Foundational communication and presentation skills, including articulating the rationale behind design decisions within their team

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.