Product Designer

The real world is the next frontier and at Metropolis we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access comfort and belonging everywhere you go. From transforming parking into a seamless drive-in drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality we are building a world that feels instinctive and magical. The future isn’t coming; it’s here and we need builders innovators and problem solvers to help us create it.

Metropolis is seeking a Product Designer to help execute a world-class experience design strategy that bridges the gap between our digital platform and the physical world. In this role you will be a key contributor to the "Recognition Economy" Metropolis is building—defining how our technology is applied across parking security hospitality internal tools and more for both customers and real-estate partners.

• Own the design process for specific product features from initial discovery and wireframing to high-fidelity prototyping and developer handoff
• Conduct tactical user research including usability testing and interviews to validate concepts and translate findings into design improvements
• Partner closely with Product Managers and Engineers to define requirements and ensure technical feasibility
• Contribute to and maintain our design system ensuring a cohesive visual language and high bar for craft across all platforms
• Proactively use product analytics and customer feedback to identify friction points and iterate on existing features

• 3+ years of experience in UX/UI or Product Design
• Demonstrated experience shipping functional beautiful products
• Demonstrated experience designing seamless end-to-end journeys that bridge digital interfaces with physical environments
• Ability to map and optimize touchpoints that occur beyond the screen ensuring a fluid transition for users moving from a mobile app to a physical location
• Expert-level skills in Figma and prototyping tools
• Ability to clearly articulate your design decisions to stakeholders and take constructive feedback with a growth mindset

• Experience within a B2B2C SaaS or technology-driven environment with a consumer-focused impact
• Experience using AI-first code editors like Cursor to build and use AI to bridge the gap from static mockups to production-ready design
• Experience using ProtoPie (or similar advanced tools) to create high-fidelity logic-based prototypes

4 Days in Office: Metropolis values in-person collaboration to drive innovation strengthen culture and enhance the Member experience. Our corporate team members hold to our office-first model which requires employees to be on-site at least four days a week fostering organic interactions that spark creativity and connection

When you join Metropolis you'll join a team of world-class product leaders and engineers building an ecosystem of technologies at the intersection of parking mobility and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $165000.00 USD to $175000.00 USD annually. The actual base salary offered is determined by a number of variables including as appropriate the applicant's qualifications for the position years of relevant experience distinctive skills level of education attained certifications or other professional licenses held and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package which may also include access to or eligibility for healthcare benefits a 401(k) plan short-term and long-term disability coverage basic life insurance a lucrative stock option plan bonus plans and more. #LI-KD1 #LI-Onsite

What We Do

Metropolis Technologies Inc. is an artificial intelligence company whose computer vision platform enables checkout-free payment experiences for the real world. Its proprietary AI-driven technology reaches more than 50 million customers while reducing costs increasing transparency and capturing additional revenue for real estate partners. Following its take-private acquisition of SP+ Metropolis is now the largest parking network in North America with more than 4000 locations. To learn more about Metropolis please visit www.metropolis.io.

Why Work With Us

We’re not your typical technology company. We’re world-class software and hardware engineers we’re neighborhood urbanists and operators we’re caring customer support specialists we’re nerdy data scientists and machine learning engineers we’re designers and architects… and many things in-between and beyond.

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